Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Cara, developed by Oyster Technologies, is an advanced AI-powered servicing and sales platform purpose-built for the insurance industry. It automates routine servicing, streamlines client communication, and assists agents with policy and coverage analysis—empowering agencies, brokerages, and MGAs to grow efficiently. The platform’s Copilot module acts as an AI assistant for every agent, handling application intake, quote analysis, and document generation. The Service workspace centralizes ticketing, automates responses, and manages certificates of insurance from a single dashboard. Cara’s Communication module introduces 24/7 omni-channel client support with voice and email AI, reducing turnaround time and improving accessibility. Its Knowledge system enables fast, secure data discovery, allowing teams to query, summarize, and analyze policy documents using generative AI. Seamless integrations with Gmail, Outlook, Salesforce, HubSpot, and other AMS and CRM tools make adoption frictionless. Fully encrypted and compliant, Cara returns measurable time savings—automating up to 70% of servicing workflows while elevating both agent productivity and client experience.
Description
Lya serves as a comprehensive software platform for insurance brokerages, integrating essential functions such as CRM, advisory services, sales support, contract oversight, compliance management, and business performance monitoring within a unified system tailored for insurance experts. This advanced insurance CRM consolidates vital information about clients, prospects, portfolios, and commercial activities, enabling teams to efficiently oversee their full brokerage operations from a single dashboard. The platform features automated compliance solutions that address regulatory requirements such as DDA, GDPR, AML-CFT, and DORA, all while ensuring complete traceability of necessary actions taken. In addition, Lya facilitates client and partner portals, subscription processes, product setup, claims handling, commission reconciliation, retrocessions, tracking of customer requests, as well as comprehensive reporting and analytics capabilities. Its distribution workflows encompass CRM functionalities, compliance mechanisms, client engagement portals, and tools for sales support and product administration, whereas the after-sales modules effectively manage contracts, commissions, and claims processes, enhancing overall operational efficiency for users. By streamlining these essential functions, Lya empowers insurance professionals to focus more on client relationships and strategic growth initiatives.
API Access
Has API
No
API Access
Has API
Yes
Integrations
Gmail
Yes
Google Calendar
Yes
HubSpot CRM
Yes
HubSpot Customer Platform
Yes
Microsoft Outlook
Yes
Salesforce
Yes
Integrations
Gmail
No
Google Calendar
No
HubSpot CRM
No
HubSpot Customer Platform
No
Microsoft Outlook
No
Salesforce
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
€35 per month
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Oyster Technologies
Founded
2024
Country
United States
Website
www.getcara.ai/
Vendor Details
Company Name
Lya
Founded
2018
Country
France
Website
www.lyaprotect.com