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ease
features
design
support

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Description

Cara, developed by Oyster Technologies, is an advanced AI-powered servicing and sales platform purpose-built for the insurance industry. It automates routine servicing, streamlines client communication, and assists agents with policy and coverage analysis—empowering agencies, brokerages, and MGAs to grow efficiently. The platform’s Copilot module acts as an AI assistant for every agent, handling application intake, quote analysis, and document generation. The Service workspace centralizes ticketing, automates responses, and manages certificates of insurance from a single dashboard. Cara’s Communication module introduces 24/7 omni-channel client support with voice and email AI, reducing turnaround time and improving accessibility. Its Knowledge system enables fast, secure data discovery, allowing teams to query, summarize, and analyze policy documents using generative AI. Seamless integrations with Gmail, Outlook, Salesforce, HubSpot, and other AMS and CRM tools make adoption frictionless. Fully encrypted and compliant, Cara returns measurable time savings—automating up to 70% of servicing workflows while elevating both agent productivity and client experience.

Description

Kay.ai serves as an AI-enhanced operational assistant tailored for insurance brokers, agencies, and underwriters, facilitating the automation of monotonous back-office tasks to boost efficiency. The platform seamlessly integrates with existing technologies such as agency management systems, carrier portals, email, PDFs, and CRMs to perform a variety of functions, including quoting for commercial lines like BOP, GL, auto, and property, renewing personal lines books, generating ACORD forms, issuing certificates of insurance, updating policy records, and inputting data across carrier websites. Designed to "log in, fill out forms, and manage all the tedious data-entry tasks," Kay.ai supports workflows for over 100 carriers and any AMS/CRM, eliminating the need for complex integrations. Users can assign repetitive tasks related to browsing, document processing, form completion, and servicing, thereby allowing staff to prioritize more meaningful interactions with clients. In this way, Kay.ai not only enhances productivity but also transforms how insurance professionals allocate their time and resources.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Amazon Web Services (AWS) No 
Gmail Yes 
Google Calendar Yes 
HubSpot CRM Yes 
HubSpot Customer Platform Yes 
Microsoft Outlook Yes 
Salesforce Yes 

Integrations

Amazon Web Services (AWS) Yes 
Gmail No 
Google Calendar No 
HubSpot CRM No 
HubSpot Customer Platform No 
Microsoft Outlook No 
Salesforce No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Oyster Technologies

Founded

2024

Country

United States

Website

www.getcara.ai/

Vendor Details

Company Name

Kay

Founded

2024

Country

United States

Website

www.kay.ai/

Product Features

Product Features

Alternatives

Alternatives

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