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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Cara, developed by Oyster Technologies, is an advanced AI-powered servicing and sales platform purpose-built for the insurance industry. It automates routine servicing, streamlines client communication, and assists agents with policy and coverage analysis—empowering agencies, brokerages, and MGAs to grow efficiently. The platform’s Copilot module acts as an AI assistant for every agent, handling application intake, quote analysis, and document generation. The Service workspace centralizes ticketing, automates responses, and manages certificates of insurance from a single dashboard. Cara’s Communication module introduces 24/7 omni-channel client support with voice and email AI, reducing turnaround time and improving accessibility. Its Knowledge system enables fast, secure data discovery, allowing teams to query, summarize, and analyze policy documents using generative AI. Seamless integrations with Gmail, Outlook, Salesforce, HubSpot, and other AMS and CRM tools make adoption frictionless. Fully encrypted and compliant, Cara returns measurable time savings—automating up to 70% of servicing workflows while elevating both agent productivity and client experience.

Description

Go Integrator Cara serves as a comprehensive communications client tailored for the Cisco BroadWorks hosted telephony system. With a host of features designed for quick access to vital information, it seamlessly integrates with contact-focused business systems and CRM applications, boasting a standardized set of integration tools compatible with over 300 widely used applications across various sectors. This functionality leads to substantial productivity improvements, such as instantly identifying incoming callers and displaying their details, or effortlessly dialing their numbers with a simple click. By utilizing Go Integrator Cara, customers can save both valuable time and resources. The application includes a built-in SIP Softphone that can be set up and activated through a standard BroadWorks device profile. Users can easily add records to an integrated CRM directly from the client’s call history or the active call preview window, and it automatically or manually generates an activity record for each received call within the CRM. Additionally, this integration enhances overall communication efficiency by streamlining workflows and minimizing the time spent on administrative tasks.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Microsoft Outlook Yes 
Access4 No 
Acumatica Cloud ERP No 
Bitrix24 No 
Cisco BroadWorks No 
Clio No 
Gmail Yes 
Google Calendar Yes 
Google Contacts No 
Gorgias No 
HubSpot CRM Yes 
InsuredMine No 
Microsoft Teams No 
Pipedrive No 
Redtail CRM No 
Salesforce Yes 
ServiceM8 No 
SevenRooms No 
Surefire No 
Teamleader No 

Integrations

Microsoft Outlook Yes 
Access4 Yes 
Acumatica Cloud ERP Yes 
Bitrix24 Yes 
Cisco BroadWorks Yes 
Clio Yes 
Gmail No 
Google Calendar No 
Google Contacts Yes 
Gorgias Yes 
HubSpot CRM No 
InsuredMine Yes 
Microsoft Teams Yes 
Pipedrive Yes 
Redtail CRM Yes 
Salesforce No 
ServiceM8 Yes 
SevenRooms Yes 
Surefire Yes 
Teamleader Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

Oyster Technologies

Founded

2024

Country

United States

Website

www.getcara.ai/

Vendor Details

Company Name

Go Integrator Cara

Country

United States

Website

cara.gointegrator.com/cara-featured-solutions/

Product Features

Product Features

Telephony

Auto-Dialer No 
Call Center Management No 
Call Monitoring No 
Contact Management No 
IVR / Voice Recognition No 
Inbound Reporting No 
Outbound Reporting No 
Predictive Dialer No 
Telemarketing Management No 
VoIP No 
Voice & Data Integration No 

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