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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

CarGurus Dealer Solutions serves as an all-encompassing platform designed specifically for automotive dealerships, enabling them to effectively market their inventory, attract and convert leads, enhance retail operations, and accelerate sales growth through the extensive reach of CarGurus’ vast automotive marketplace and its data-driven resources. The dealer site features essential products such as listings, Sell My Car, PriceVantage, Digital Deal, and Audience Targeting, all aimed at bolstering critical business functions; this enables dealerships to present their vehicles to millions of potential buyers, acquire high-quality inventory directly from consumers, and elevate their visibility and engagement through targeted advertising strategies and tailored dealer-specific promotion. CarGurus also prioritizes the use of data-driven insights and analytics, providing performance dashboards, pricing guidance, market analysis, and customized reports that aid dealers in determining inventory pricing, shaping acquisition strategies, and optimizing conversion rates. By harnessing these tools and insights, dealerships can make informed choices that enhance their competitiveness in a rapidly evolving market landscape. Ultimately, CarGurus Dealer Solutions strives to empower automotive dealers to thrive in their endeavors and achieve sustainable growth.

Description

No vehicle has ever been sold or serviced without some form of dialogue, and modern consumers overwhelmingly favor messaging as their primary means of communication. LivePerson Automotive equips dealerships with robust messaging solutions that not only attract more customers but also enhance the quality of their experiences and foster greater loyalty. While car buyers often lean towards online research and purchasing, they frequently encounter challenges when it comes to filling out forms or locating specific information. In fact, 74% of online purchasers indicate they would be more inclined to complete forms if live chat assistance was available to provide details about vehicles or financing options. By offering consumers easy access to your team, you can help them navigate the purchasing journey more smoothly through Conversational Car Buying™, renowned as the leading live chat and messaging platform in the automotive sector. This innovative approach not only streamlines the buying process but also builds a more personalized experience that resonates with today's digital-savvy customers.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Boost.ai No 
Conectys No 
DataParser No 
Datto RMM No 
DealerVLO Yes 
LivePerson No 
Marchex No 
MotorDesk Yes 
Rebotify No 
Spyne Yes 
Xplenty No 
eKomi No 

Integrations

Boost.ai Yes 
Conectys Yes 
DataParser Yes 
Datto RMM Yes 
DealerVLO No 
LivePerson Yes 
Marchex Yes 
MotorDesk No 
Rebotify Yes 
Spyne No 
Xplenty Yes 
eKomi Yes 

Pricing Details

Free
Free Trial No 
Free Version Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

CarGurus

Founded

2006

Country

United States

Website

dealers.cargurus.com

Vendor Details

Company Name

LivePerson

Founded

1995

Country

United States

Website

www.livepersonautomotive.com

Product Features

Auto Dealer

Accounting No 
Buy-Here-Pay-Here No 
Collections Management No 
Contact Database No 
Customer Database No 
Document Management No 
F&I Management No 
Financing Management No 
Form Printing No 
Inventory Management No 
Lease Management No 
New Car Dealer No 
New Car Lot No 
Online Inventory No 
Parts Management No 
Sales Management No 
Service Department No 
Used Car Lot No 
Website Integration No 

Product Features

Auto Dealer

Accounting No 
Buy-Here-Pay-Here No 
Collections Management No 
Contact Database Yes 
Customer Database No 
Document Management Yes 
F&I Management No 
Financing Management No 
Form Printing No 
Inventory Management No 
Lease Management No 
New Car Dealer Yes 
New Car Lot Yes 
Online Inventory No 
Parts Management No 
Sales Management Yes 
Service Department Yes 
Used Car Lot Yes 
Website Integration Yes 

Conversational Marketing

Appointment Scheduling No 
Audience Segmentation No 
Chatbot No 
Email Automation No 
Group Messaging No 
Human Handover No 
Lead Distribution No 
Lead Qualification No 
Mobile Messaging No 
Multi-Channel Communication No 
Product Recommendations No 
Video Chat No 

Live Chat

Canned Responses Yes 
Customizable Branding No 
Geo Targeting Yes 
Offline Form Yes 
Proactive Chat Yes 
Screen Sharing Yes 
Third Party Integration Yes 
Transfers / Routing Yes 
Website Visitor Tracking Yes 

Alternatives

Alternatives

LiveChat Reviews

LiveChat

LiveChat Software
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Autotrader

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