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features
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support

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Description

Reaching out to someone swiftly is most effectively done through text messaging. With Captivated, incoming texts are seamlessly directed to an employee, similar to how phone calls are managed. This approach eliminates hold times, allowing immediate engagement with the right person who can assist. You can receive texts directly from your website or any of your landline or toll-free numbers, facilitating real-time communication with customers just as they would with friends and family. Improved customer interaction and retention lead to increased sales opportunities; consequently, more sales prospects paired with satisfied customers result in higher revenue. Furthermore, you can collaborate with your team members and provide coaching on customer communications. Every conversation is securely stored in the cloud, making it easily accessible on both mobile devices and browsers. This integration of communication tools not only enhances efficiency but also fosters a more connected and responsive business environment.

Description

Rally Platform (by Rally Corp) is a text to give and text to donate platform purpose-built for nonprofits. Tap, scan, or text a keyword to give in seconds, no app required.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Blackbaud CRM No 
Blackbaud Raiser's Edge NXT No 
Fundraise Up No 
GoFundMe Pro No 
HubSpot CRM No 
Salesforce No 
Virtuous No 

Integrations

Blackbaud CRM Yes 
Blackbaud Raiser's Edge NXT Yes 
Fundraise Up Yes 
GoFundMe Pro Yes 
HubSpot CRM Yes 
Salesforce Yes 
Virtuous Yes 

Pricing Details

$59.90 per month
Free Trial No 
Free Version No 

Pricing Details

$79/mo
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Captivated

Country

United States

Website

captivated.works/

Vendor Details

Company Name

Rally Corp

Founded

2017

Country

United States

Website

rallycorp.com

Product Features

SMS Marketing

2-Way Messaging Yes 
Artificial Intelligence No 
Contact Management No 
MMS No 
Mass Texting Yes 
Message Personalization Yes 
Mobile Coupons Yes 
Mobile Keywords Yes 
Polls / Voting No 
Reporting/Analytics Yes 
Scheduled Messaging Yes 
Shortcodes No 
Text-to-Win No 

Product Features

Conversational Marketing

Appointment Scheduling No 
Audience Segmentation Yes 
Chatbot Yes 
Email Automation Yes 
Group Messaging Yes 
Human Handover No 
Lead Distribution No 
Lead Qualification No 
Mobile Messaging Yes 
Multi-Channel Communication Yes 
Product Recommendations No 
Video Chat Yes 

Customer Service

Alerts / Escalation No 
Appointment Management No 
Call Center Management No 
Email Management No 
Knowledge Base No 
Live Chat No 
Performance Metrics No 
Queue Management No 
Self Service Portal No 
Social Media Integration No 
Surveys & Feedback No 
Virtual Assistant No 
Workflow Management No 

Fundraising

Alumni Management No 
Auction Management No 
CRM Yes 
Campaign Management Yes 
Contribution Tracking Yes 
Donor Management Yes 
Event Management Yes 
Gift Matching Management Yes 
Grant Management No 
Membership Management Yes 
Mobile Giving Yes 
Payment Processing Yes 
Pledge Management Yes 
Prospect Management No 
Raffles / Lotteries No 
Recurring Giving Yes 
Volunteer Management Yes 

SMS Marketing

2-Way Messaging Yes 
Artificial Intelligence Yes 
Contact Management Yes 
MMS Yes 
Mass Texting Yes 
Message Personalization Yes 
Mobile Coupons No 
Mobile Keywords Yes 
Polls / Voting Yes 
Reporting/Analytics Yes 
Scheduled Messaging Yes 
Shortcodes Yes 
Text-to-Win No 

Alternatives

Alternatives

Business Texting Reviews

Business Texting

TextBetter