Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Reaching out to someone swiftly is most effectively done through text messaging. With Captivated, incoming texts are seamlessly directed to an employee, similar to how phone calls are managed. This approach eliminates hold times, allowing immediate engagement with the right person who can assist. You can receive texts directly from your website or any of your landline or toll-free numbers, facilitating real-time communication with customers just as they would with friends and family. Improved customer interaction and retention lead to increased sales opportunities; consequently, more sales prospects paired with satisfied customers result in higher revenue. Furthermore, you can collaborate with your team members and provide coaching on customer communications. Every conversation is securely stored in the cloud, making it easily accessible on both mobile devices and browsers. This integration of communication tools not only enhances efficiency but also fosters a more connected and responsive business environment.
Description
Regardless of whether your group consists of students, local residents, friends, or enthusiastic supporters, IRIO’s TextCommunity platform provides a means to enhance their awareness and involvement by delivering your communications directly to their most frequently checked device—their mobile phones. With IRIO’s personalized SMS marketing solution, you can communicate with individual members, targeted groups through tagging, or broadcast messages to your entire contact list. After sending out your messages, you can evaluate their effectiveness using actionable insights and data relevant to your organization. IRIO offers a comprehensive SMS and Email marketing automation platform that encompasses four essential components: Generate, Reach, Nurture, and Engage your local community. Leverage a powerful AI-driven SMS and digital lead generation tool to expand your network, while also maintaining connections and fostering relationships with your audience through advanced marketing automation capabilities. By utilizing these tools, you can create a more engaged and informed community that feels valued and connected.
API Access
Has API
Yes
API Access
Has API
No
Integrations
No details available.
Integrations
No details available.
Pricing Details
$59.90 per month
Free Trial
No
Free Version
No
Pricing Details
$20 per month
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Captivated
Country
United States
Website
captivated.works/
Vendor Details
Company Name
IRIO
Founded
2006
Country
United States
Website
irio.com
Product Features
SMS Marketing
2-Way Messaging
Yes
Artificial Intelligence
No
Contact Management
No
MMS
No
Mass Texting
Yes
Message Personalization
Yes
Mobile Coupons
Yes
Mobile Keywords
Yes
Polls / Voting
No
Reporting/Analytics
Yes
Scheduled Messaging
Yes
Shortcodes
No
Text-to-Win
No
Product Features
Mobile Marketing
Channel Attribution
No
Contextual Targeting
No
Coupons
No
Email Marketing
No
Engagement Monitoring
No
In-App Marketing
No
Location-Based Marketing
No
Push Notifications
No
Text Messaging
Yes
Text-to-Win
No
SMS Marketing
2-Way Messaging
Yes
Artificial Intelligence
No
Contact Management
Yes
MMS
Yes
Mass Texting
Yes
Message Personalization
Yes
Mobile Coupons
Yes
Mobile Keywords
Yes
Polls / Voting
Yes
Reporting/Analytics
Yes
Scheduled Messaging
Yes
Shortcodes
Yes
Text-to-Win
Yes