Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Captain stands out as the premier delivery management software tailored for restaurant chains. Experience unparalleled insight into your delivery processes by streamlining dispatch choices and enhancing delivery efficiency. Foster an exceptional customer journey by simultaneously improving your employees' experience through Captain’s comprehensive suite of applications, which seamlessly integrate with your existing system to enhance interdepartmental communication while keeping customers updated on their order status. Monitor the live locations of drivers and orders effortlessly. Automate the dispatch process to concentrate more on client relationships. Enhance the driver experience with a user-friendly application. Provide customers with a personalized tracking journey. Transition from a first-in, first-out system to a more efficient automated delivery-first order preparation model. Ensure the delivery of fresher food and minimize driver delays. Utilize Captain KDS for timely order preparations. Analyze delivery performance using data-driven metrics. Leverage these insights to make informed staffing, marketing, and training decisions to continually improve your operations. By implementing Captain, you can transform your entire delivery process and significantly boost overall customer satisfaction.

Description

You can access real-time traffic information, track order deadlines, and monitor driver availability all within one POS interface, or simply activate the auto-dispatch feature to allow our sophisticated algorithms to handle the logistics for you. Operating a delivery service can be quite costly, so it’s essential to streamline restaurant operations and ensure that every dollar is spent wisely. With as much as 30% of orders arriving late, our solution is designed to reduce these delays and encourage your customers to return for future orders. By enhancing service quality and delivering an exceptional customer experience, you can boost the frequency of orders. We assist you in establishing your new account, enabling you to begin managing your operations with OrderLord immediately after the demonstration. Our dedicated support team is always available to address any inquiries you may have, ensuring a smooth and enjoyable experience with OrderLord. Additionally, we provide ongoing resources and tips to help you maximize the platform's benefits for your business.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Fleet by BEEM Yes 
3S POS No 
Craver No 
Deliveroo No 
DoorDash Yes 
Foodetective No 
Just Eat No 
SkipTheDishes Yes 
SpotOn Yes 
Uber Yes 

Integrations

Fleet by BEEM No 
3S POS Yes 
Craver Yes 
Deliveroo Yes 
DoorDash No 
Foodetective Yes 
Just Eat Yes 
SkipTheDishes No 
SpotOn No 
Uber No 

Pricing Details

Free
Free Trial No 
Free Version Yes 

Pricing Details

$100 per month
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac Yes 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Captain

Country

Canada

Website

www.captain.ai/

Vendor Details

Company Name

Livedispatcher

Founded

2014

Country

Slovakia

Website

www.orderlord.com

Product Features

Delivery Management

Customer Portal No 
Dispatch Management No 
Driver ETA No 
Driver Management No 
For Courier Services No 
For Freight No 
For Restaurants No 
Order Tracking No 
Routing No 
Scheduling No 
Signature Capture No 
Surveys & Feedback No 

Food Delivery

Delivery Tracking No 
Dispatch Management No 
For Restaurants No 
Gift Card Management No 
Menu Management No 
Online Ordering No 
Order Management No 
Routing No 
Sales Trend Analysis No 
Supports Loyalty Program No 

Product Features

Cloud Kitchen Management

Branded Mobile App No 
Branded Website No 
CRM No 
Call Center Panel No 
Feedback Management No 
Inventory Management No 
Kitchen Display System No 
Loyalty Management No 
Menu Integration No 
Multi-Brand No 
Online Ordering No 
Order Management / Tracking No 
Point-of-Sale (POS) No 
Reporting / Analytics No 
Time Tracking No 

Food Delivery

Delivery Tracking Yes 
Dispatch Management Yes 
For Restaurants Yes 
Gift Card Management No 
Menu Management No 
Online Ordering No 
Order Management Yes 
Routing Yes 
Sales Trend Analysis No 
Supports Loyalty Program No 

Alternatives

Alternatives

Gofrugal ServeEasy Reviews

Gofrugal ServeEasy

GOFRUGAL Technologies
Ordering Stack Reviews

Ordering Stack

3e Software House