Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Captain stands out as the premier delivery management software tailored for restaurant chains. Experience unparalleled insight into your delivery processes by streamlining dispatch choices and enhancing delivery efficiency. Foster an exceptional customer journey by simultaneously improving your employees' experience through Captain’s comprehensive suite of applications, which seamlessly integrate with your existing system to enhance interdepartmental communication while keeping customers updated on their order status. Monitor the live locations of drivers and orders effortlessly. Automate the dispatch process to concentrate more on client relationships. Enhance the driver experience with a user-friendly application. Provide customers with a personalized tracking journey. Transition from a first-in, first-out system to a more efficient automated delivery-first order preparation model. Ensure the delivery of fresher food and minimize driver delays. Utilize Captain KDS for timely order preparations. Analyze delivery performance using data-driven metrics. Leverage these insights to make informed staffing, marketing, and training decisions to continually improve your operations. By implementing Captain, you can transform your entire delivery process and significantly boost overall customer satisfaction.
Description
You can access real-time traffic information, track order deadlines, and monitor driver availability all within one POS interface, or simply activate the auto-dispatch feature to allow our sophisticated algorithms to handle the logistics for you. Operating a delivery service can be quite costly, so it’s essential to streamline restaurant operations and ensure that every dollar is spent wisely. With as much as 30% of orders arriving late, our solution is designed to reduce these delays and encourage your customers to return for future orders. By enhancing service quality and delivering an exceptional customer experience, you can boost the frequency of orders. We assist you in establishing your new account, enabling you to begin managing your operations with OrderLord immediately after the demonstration. Our dedicated support team is always available to address any inquiries you may have, ensuring a smooth and enjoyable experience with OrderLord. Additionally, we provide ongoing resources and tips to help you maximize the platform's benefits for your business.
API Access
Has API
No
API Access
Has API
No
Integrations
Fleet by BEEM
Yes
3S POS
No
Craver
No
Deliveroo
No
DoorDash
Yes
Foodetective
No
Just Eat
No
SkipTheDishes
Yes
SpotOn
Yes
Uber
Yes
Integrations
Fleet by BEEM
No
3S POS
Yes
Craver
Yes
Deliveroo
Yes
DoorDash
No
Foodetective
Yes
Just Eat
Yes
SkipTheDishes
No
SpotOn
No
Uber
No
Pricing Details
Free
Free Trial
No
Free Version
Yes
Pricing Details
$100 per month
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
Yes
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Captain
Country
Canada
Website
www.captain.ai/
Vendor Details
Company Name
Livedispatcher
Founded
2014
Country
Slovakia
Website
www.orderlord.com
Product Features
Delivery Management
Customer Portal
No
Dispatch Management
No
Driver ETA
No
Driver Management
No
For Courier Services
No
For Freight
No
For Restaurants
No
Order Tracking
No
Routing
No
Scheduling
No
Signature Capture
No
Surveys & Feedback
No
Food Delivery
Delivery Tracking
No
Dispatch Management
No
For Restaurants
No
Gift Card Management
No
Menu Management
No
Online Ordering
No
Order Management
No
Routing
No
Sales Trend Analysis
No
Supports Loyalty Program
No
Product Features
Cloud Kitchen Management
Branded Mobile App
No
Branded Website
No
CRM
No
Call Center Panel
No
Feedback Management
No
Inventory Management
No
Kitchen Display System
No
Loyalty Management
No
Menu Integration
No
Multi-Brand
No
Online Ordering
No
Order Management / Tracking
No
Point-of-Sale (POS)
No
Reporting / Analytics
No
Time Tracking
No
Food Delivery
Delivery Tracking
Yes
Dispatch Management
Yes
For Restaurants
Yes
Gift Card Management
No
Menu Management
No
Online Ordering
No
Order Management
Yes
Routing
Yes
Sales Trend Analysis
No
Supports Loyalty Program
No