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Description
Captain stands out as the premier delivery management software tailored for restaurant chains. Experience unparalleled insight into your delivery processes by streamlining dispatch choices and enhancing delivery efficiency. Foster an exceptional customer journey by simultaneously improving your employees' experience through Captain’s comprehensive suite of applications, which seamlessly integrate with your existing system to enhance interdepartmental communication while keeping customers updated on their order status. Monitor the live locations of drivers and orders effortlessly. Automate the dispatch process to concentrate more on client relationships. Enhance the driver experience with a user-friendly application. Provide customers with a personalized tracking journey. Transition from a first-in, first-out system to a more efficient automated delivery-first order preparation model. Ensure the delivery of fresher food and minimize driver delays. Utilize Captain KDS for timely order preparations. Analyze delivery performance using data-driven metrics. Leverage these insights to make informed staffing, marketing, and training decisions to continually improve your operations. By implementing Captain, you can transform your entire delivery process and significantly boost overall customer satisfaction.
Description
You can access real-time traffic information, track order deadlines, and monitor driver availability all within one POS interface, or simply activate the auto-dispatch feature to allow our sophisticated algorithms to handle the logistics for you. Operating a delivery service can be quite costly, so it’s essential to streamline restaurant operations and ensure that every dollar is spent wisely. With as much as 30% of orders arriving late, our solution is designed to reduce these delays and encourage your customers to return for future orders. By enhancing service quality and delivering an exceptional customer experience, you can boost the frequency of orders. We assist you in establishing your new account, enabling you to begin managing your operations with OrderLord immediately after the demonstration. Our dedicated support team is always available to address any inquiries you may have, ensuring a smooth and enjoyable experience with OrderLord. Additionally, we provide ongoing resources and tips to help you maximize the platform's benefits for your business.
API Access
Has API
API Access
Has API
Integrations
Fleet by BEEM
3S POS
Craver
Deliveroo
DoorDash
Foodetective
Just Eat
SkipTheDishes
SpotOn
Uber
Integrations
Fleet by BEEM
3S POS
Craver
Deliveroo
DoorDash
Foodetective
Just Eat
SkipTheDishes
SpotOn
Uber
Pricing Details
Free
Free Trial
Free Version
Pricing Details
$100 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Captain
Country
Canada
Website
www.captain.ai/
Vendor Details
Company Name
Livedispatcher
Founded
2014
Country
Slovakia
Website
www.orderlord.com
Product Features
Delivery Management
Customer Portal
Dispatch Management
Driver ETA
Driver Management
For Courier Services
For Freight
For Restaurants
Order Tracking
Routing
Scheduling
Signature Capture
Surveys & Feedback
Food Delivery
Delivery Tracking
Dispatch Management
For Restaurants
Gift Card Management
Menu Management
Online Ordering
Order Management
Routing
Sales Trend Analysis
Supports Loyalty Program
Product Features
Cloud Kitchen Management
Branded Mobile App
Branded Website
CRM
Call Center Panel
Feedback Management
Inventory Management
Kitchen Display System
Loyalty Management
Menu Integration
Multi-Brand
Online Ordering
Order Management / Tracking
Point-of-Sale (POS)
Reporting / Analytics
Time Tracking
Food Delivery
Delivery Tracking
Dispatch Management
For Restaurants
Gift Card Management
Menu Management
Online Ordering
Order Management
Routing
Sales Trend Analysis
Supports Loyalty Program