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Description
Captain stands out as the premier delivery management software tailored for restaurant chains. Experience unparalleled insight into your delivery processes by streamlining dispatch choices and enhancing delivery efficiency. Foster an exceptional customer journey by simultaneously improving your employees' experience through Captain’s comprehensive suite of applications, which seamlessly integrate with your existing system to enhance interdepartmental communication while keeping customers updated on their order status. Monitor the live locations of drivers and orders effortlessly. Automate the dispatch process to concentrate more on client relationships. Enhance the driver experience with a user-friendly application. Provide customers with a personalized tracking journey. Transition from a first-in, first-out system to a more efficient automated delivery-first order preparation model. Ensure the delivery of fresher food and minimize driver delays. Utilize Captain KDS for timely order preparations. Analyze delivery performance using data-driven metrics. Leverage these insights to make informed staffing, marketing, and training decisions to continually improve your operations. By implementing Captain, you can transform your entire delivery process and significantly boost overall customer satisfaction.
Description
Enhance your Thai restaurant's online presence with a tailored ordering platform that includes driver tracking, ensuring an enjoyable experience for your patrons. Provide your customers with a seamless ordering process directly from your website, eliminating high commission fees associated with third-party services. With real-time tracking, your customers can monitor their orders until they arrive at their doorstep, making the entire experience feel special. An exceptional customer experience transcends just placing an order; it involves creating memorable interactions, and real-time driver tracking ensures that every delivery is a delight. Monitor your drivers' movements effectively, allowing you to see which deliveries are en route, gauge each driver's proximity to returning, and plan your delivery logistics more efficiently. Additionally, leverage feedback from every order to gain insights that can enhance your service and foster stronger connections with your clientele. Your website can also facilitate commission-free table bookings, allowing you to gather valuable feedback from diners about their overall experience, further enriching the customer relationship. All these elements combine to create a more engaging and personalized experience for your customers, ultimately leading to greater satisfaction and loyalty.
API Access
Has API
API Access
Has API
Integrations
Fleet by BEEM
DoorDash
SkipTheDishes
SpotOn
Uber
Pricing Details
Free
Free Trial
Free Version
Pricing Details
$129 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Captain
Country
Canada
Website
www.captain.ai/
Vendor Details
Company Name
Next Order
Country
Australia
Website
www.nextorder.com.au
Product Features
Delivery Management
Customer Portal
Dispatch Management
Driver ETA
Driver Management
For Courier Services
For Freight
For Restaurants
Order Tracking
Routing
Scheduling
Signature Capture
Surveys & Feedback
Food Delivery
Delivery Tracking
Dispatch Management
For Restaurants
Gift Card Management
Menu Management
Online Ordering
Order Management
Routing
Sales Trend Analysis
Supports Loyalty Program
Product Features
Food Delivery
Delivery Tracking
Dispatch Management
For Restaurants
Gift Card Management
Menu Management
Online Ordering
Order Management
Routing
Sales Trend Analysis
Supports Loyalty Program