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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Captain stands out as the premier delivery management software tailored for restaurant chains. Experience unparalleled insight into your delivery processes by streamlining dispatch choices and enhancing delivery efficiency. Foster an exceptional customer journey by simultaneously improving your employees' experience through Captain’s comprehensive suite of applications, which seamlessly integrate with your existing system to enhance interdepartmental communication while keeping customers updated on their order status. Monitor the live locations of drivers and orders effortlessly. Automate the dispatch process to concentrate more on client relationships. Enhance the driver experience with a user-friendly application. Provide customers with a personalized tracking journey. Transition from a first-in, first-out system to a more efficient automated delivery-first order preparation model. Ensure the delivery of fresher food and minimize driver delays. Utilize Captain KDS for timely order preparations. Analyze delivery performance using data-driven metrics. Leverage these insights to make informed staffing, marketing, and training decisions to continually improve your operations. By implementing Captain, you can transform your entire delivery process and significantly boost overall customer satisfaction.

Description

DingDoong, the must-have Shopify app for merchants who wish to streamline their order and delivery management process. Our app allows merchants to plan their orders in advance using our convenient date-picker feature. Customers can select the date and time they prefer for delivery or pickup. We also offer multiple delivery options, such as shipping, local delivery and store pickup, in order to help merchants increase their website conversion rate. DingDoong helps optimize operations and order fulfilment by offering order limitations by day or time slot in order to avoid overworking and commitment. Plus, our app lets merchants clearly communicate with their customers their business availability as working days, cut-off dates, and blackout times. DingDoong helps you manage your inventory, plan deliveries and make customers happy. Say goodbye to the headache of order management, and hello to a streamlined, efficient process.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Fleet by BEEM Yes 
DoorDash Yes 
Shopify No 
SkipTheDishes Yes 
SpotOn Yes 
Uber Yes 

Integrations

Fleet by BEEM No 
DoorDash No 
Shopify Yes 
SkipTheDishes No 
SpotOn No 
Uber No 

Pricing Details

Free
Free Trial No 
Free Version Yes 

Pricing Details

Free
Free Trial No 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac Yes 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Captain

Country

Canada

Website

www.captain.ai/

Vendor Details

Company Name

DingDoong

Founded

2017

Country

Vietnam

Website

dingdoong.io

Product Features

Delivery Management

Customer Portal No 
Dispatch Management No 
Driver ETA No 
Driver Management No 
For Courier Services No 
For Freight No 
For Restaurants No 
Order Tracking No 
Routing No 
Scheduling No 
Signature Capture No 
Surveys & Feedback No 

Food Delivery

Delivery Tracking No 
Dispatch Management No 
For Restaurants No 
Gift Card Management No 
Menu Management No 
Online Ordering No 
Order Management No 
Routing No 
Sales Trend Analysis No 
Supports Loyalty Program No 

Product Features

Delivery Management

Customer Portal No 
Dispatch Management Yes 
Driver ETA No 
Driver Management No 
For Courier Services No 
For Freight No 
For Restaurants Yes 
Order Tracking No 
Routing No 
Scheduling Yes 
Signature Capture No 
Surveys & Feedback No 

Alternatives

Alternatives

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