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Average Ratings 6 Ratings

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support

Description

Captain stands out as the premier delivery management software tailored for restaurant chains. Experience unparalleled insight into your delivery processes by streamlining dispatch choices and enhancing delivery efficiency. Foster an exceptional customer journey by simultaneously improving your employees' experience through Captain’s comprehensive suite of applications, which seamlessly integrate with your existing system to enhance interdepartmental communication while keeping customers updated on their order status. Monitor the live locations of drivers and orders effortlessly. Automate the dispatch process to concentrate more on client relationships. Enhance the driver experience with a user-friendly application. Provide customers with a personalized tracking journey. Transition from a first-in, first-out system to a more efficient automated delivery-first order preparation model. Ensure the delivery of fresher food and minimize driver delays. Utilize Captain KDS for timely order preparations. Analyze delivery performance using data-driven metrics. Leverage these insights to make informed staffing, marketing, and training decisions to continually improve your operations. By implementing Captain, you can transform your entire delivery process and significantly boost overall customer satisfaction.

Description

DelivApp is a white-label delivery infrastructure platform for tech partners including POS providers, marketplaces, and delivery companies. It combines online ordering with loyalty tools and delivery management in one suite. Online ordering supports website, mobile apps, kiosk, tablet, and AI chat experiences. It handles mono- and multi-brand operations across multiple locations with multi-language and multi-currency support. Delivery management includes a web dispatch dashboard, courier mobile app, automated bundling and dispatching, real-time courier tracking, third-party fleet integration, and proof of delivery. Both modules expose APIs for POS and third-party system integration. Built-in loyalty includes digital wallets, cashback, gift cards, referral incentives, vouchers, and automated campaigns. Trusted by 3,000+ restaurants and delivery companies, DelivApp handles digital ordering and delivery under partners' own brands.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

DoorDash Yes 
Fleet by BEEM Yes 
SkipTheDishes Yes 
SpotOn Yes 
Tabit No 
Telegram No 
Uber Yes 
Uber Eats No 
Wix No 
Wolt No 

Integrations

DoorDash Yes 
Fleet by BEEM No 
SkipTheDishes No 
SpotOn No 
Tabit Yes 
Telegram Yes 
Uber No 
Uber Eats Yes 
Wix Yes 
Wolt Yes 

Pricing Details

Free
Free Trial No 
Free Version Yes 

Pricing Details

$183/month
We price match! If you find a better alternative - talk to us!
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac Yes 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Captain

Country

Canada

Website

www.captain.ai/

Vendor Details

Company Name

DelivApp

Founded

2015

Country

United States

Website

delivapp.com/

Product Features

Delivery Management

Customer Portal No 
Dispatch Management No 
Driver ETA No 
Driver Management No 
For Courier Services No 
For Freight No 
For Restaurants No 
Order Tracking No 
Routing No 
Scheduling No 
Signature Capture No 
Surveys & Feedback No 

Food Delivery

Delivery Tracking No 
Dispatch Management No 
For Restaurants No 
Gift Card Management No 
Menu Management No 
Online Ordering No 
Order Management No 
Routing No 
Sales Trend Analysis No 
Supports Loyalty Program No 

Product Features

Courier

Barcode Support No 
Billing & Invoicing No 
Compensation Management Yes 
Customer Database Yes 
Dispatch Management Yes 
Job Assignment Management Yes 
Label Printing No 
Order Entry Yes 
Routing Yes 
Scheduling Yes 

Delivery Management

Customer Portal Yes 
Dispatch Management Yes 
Driver ETA Yes 
Driver Management Yes 
For Courier Services Yes 
For Freight No 
For Restaurants Yes 
Order Tracking Yes 
Routing Yes 
Scheduling Yes 
Signature Capture No 
Surveys & Feedback No 

Fleet Management

Dispatch Management Yes 
Employee Management Yes 
Fuel Management No 
GPS Tracking Yes 
Incident Reporting No 
Inspection Management No 
Inventory Management No 
Maintenance Management No 
Mileage Tracking No 
Motor Pool No 
Routing Yes 
Tire Management No 
VIN Lookup No 
Work Order Management No 

Food Delivery

Delivery Tracking Yes 
Dispatch Management Yes 
For Restaurants Yes 
Gift Card Management Yes 
Menu Management Yes 
Online Ordering Yes 
Order Management Yes 
Routing Yes 
Sales Trend Analysis Yes 
Supports Loyalty Program Yes 

Online Ordering

Integrated Gift Cards Yes 
Menu / Product View Yes 
Mobile Ordering Yes 
Push Notifications Yes 
Reporting / Analytics Yes 
Rewards / Loyalty Program Yes 
Secure Payment Processing Yes 
Store Locator Yes 
White-Label Yes 

Route Planning

Capacity Planning No 
Drag & Drop Scheduling No 
Driver Management Yes 
Emergency Dispatch No 
GPS Tracking Yes 
Performance Metrics Yes 
Route Costing No 
Territory Management Yes 

Alternatives

Alternatives

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