Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Capsule serves as an innovative software solution for enrollment and billing, aimed at improving the services offered by Third-Party Administrators (TPAs), insurance providers, and associations. Created by MPB Solutions LLC, this software leverages cutting-edge development technologies to set the standard in enrollment processes and integrated billing and remittance functions. It generates invoices for multiple insurance premiums by merging enrollment information with specific business logic tailored to the demands of billing management. Designed to prioritize reliability, precision, and ease of use, Capsule has maintained its core code for almost seven years, successfully producing over 1,000 invoices each month while supporting close to 80,000 employees and their dependents, which underscores its effectiveness with minimal errors or service interruptions. The platform also introduces a revamped user interface that aims to significantly streamline the monthly billing operations, further enhancing efficiency and user satisfaction. Overall, Capsule represents a significant advancement in enrollment and billing software, positioning itself as a critical tool for organizations in the insurance sector.
Description
Engagement AdvantageSM from Fiserv provides a comprehensive solution that allows your business to present the billing and payment options that your customers are looking for, enhance engagement to foster growth, and improve your competitive edge in customer experience. In today’s market, individuals anticipate tailored interactions and easy choices in every encounter. Cater to their varied preferences and efficiently compete on customer experience by leveraging innovative technologies and expertise, all while avoiding unnecessary costs and complications in your operations. There are multiple methods to distribute bills and numerous ways to connect with the recipients of those bills. Regardless of the delivery method, customers dedicate considerable time to reviewing their monthly bills; our findings indicate that, on average, individuals spend around two to four minutes per paper bill, and somewhat less on electronic versions. By utilizing highly personalized and branded bills, businesses can engage customers effectively, enable cross-selling opportunities, and ensure a seamless experience across various channels, ultimately leading to stronger customer relationships. This approach not only meets customer expectations but also supports sustainable business growth.
API Access
Has API
No
API Access
Has API
No
Integrations
ARGO
No
AXIOM
No
AdSystem
No
Allegro Lending Suite
No
Assure Security
No
Axis LMS
Yes
Charge-off Loan Tracker
No
CharityEngine
No
Coriunder BAAS
No
Diplomat Managed File Transfer
No
Integrations
ARGO
Yes
AXIOM
Yes
AdSystem
Yes
Allegro Lending Suite
Yes
Assure Security
Yes
Axis LMS
No
Charge-off Loan Tracker
Yes
CharityEngine
Yes
Coriunder BAAS
Yes
Diplomat Managed File Transfer
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Capsule
Country
United States
Website
mpb-solutions.com/home/why-capsule/
Vendor Details
Company Name
Fiserv
Founded
1984
Country
United States
Website
www.fiserv.com/en/about-fiserv/resource-center/brochures/engagement-advantage-present-fact-sheet.html
Product Features
Product Features
Insurance Agency Management
Claims Management
No
Commission Management
No
Contact Management
No
Document Management
No
Insurance Rating
No
Life & Health
Yes
Policy Management
No
Property & Casualty
Yes
Quote Management
No