Average Ratings 0 Ratings
Average Ratings 85 Ratings
Description
Unlock actionable insights through AI-driven customer analytics and business intelligence. Today's consumers have come to expect brands to recognize their individual preferences and needs. Capillary Insights+ provides you with an in-depth understanding and essential insights into consumer behavior and likes. Given the multitude of interaction channels available, tracking consumer engagement with your brand can be challenging. Collect data from every point of contact to achieve a holistic 360° view of your customers via a Consumer Data Platform. This process enables you to gather information across various channels, clean and deduplicate consumer records, and enhance these records based on every interaction. By obtaining a comprehensive overview of each customer, including their transactional and behavioral activities across all channels, you can improve conversion rates with tailored messaging and experiences. Leverage demographic and behavioral segmentation from CDP data to create personalized interactions that resonate with each consumer. Ultimately, understanding your customers on a deeper level can significantly enhance brand loyalty and satisfaction.
Description
MikMak, a SPINS company, is a global software company that provides a leading commerce intelligence and orchestration platform for multichannel brands, helping them grow in real-time.
In January of 2026, MikMak was acquired by SPINS, bringing together two category leaders in commerce intelligence and best-in-class data and insights. The combined entity provides brands with an unrivaled, unified view of availability, point-of-sale performance, and consumer behavior, globally and in real-time.
API Access
Has API
No
API Access
Has API
No
Integrations
Amazon
No
DoorDash
No
Facebook
No
Google Analytics
No
Google Business Profile
No
Instagram
No
Pinterest
No
Snapchat
No
TikTok
No
TrackStreet
No
Integrations
Amazon
Yes
DoorDash
Yes
Facebook
Yes
Google Analytics
Yes
Google Business Profile
Yes
Instagram
Yes
Pinterest
Yes
Snapchat
Yes
TikTok
Yes
TrackStreet
Yes
Pricing Details
$25,000 per year
Free Trial
No
Free Version
No
Pricing Details
Schedule a demo with MikMak to learn about pricing
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Capillary Technologies
Founded
2008
Country
Singapore
Website
www.capillarytech.com
Vendor Details
Company Name
MikMak, a SPINS company
Founded
2014
Country
United States, France, United Kingdom, Spain, Ireland, and Australia
Website
www.mikmak.com/
Product Features
Customer Data Platforms (CDP)
Behavioral Analytics
Yes
Campaign Management
Yes
Customer Profiles
Yes
Customer Segmentation
Yes
Data Integration
Yes
Data Matching
Yes
GDPR Compliance
Yes
Personalization
Yes
Predictive Modeling
Yes
Marketing Analytics
A/B Testing
No
Campaign Management
No
Channel Attribution
No
Customer Journey Mapping
No
Dashboard
No
Performance Metrics
No
Predictive Analytics
No
ROI Tracking
No
Social Media Metrics
No
Website Analytics
No
Product Features
Amazon Seller Tools
A/B Testing
Yes
Alerts / Notifications
No
Analytics / Reporting
Yes
Campaign Management
Yes
Competitor Analysis
Yes
Content Management / Optimization
No
Conversion / ROI Tracking
Yes
Customer Data Management
No
Email Marketing
Yes
Feedback Management
No
Inventory Management
No
Keyword Tracking / Research
No
Order Management
No
PPC Ads Management
No
Price Optimization
Yes
Rank Optimization
No
Refund Management
No
Review Management
No
Sales Tracking / Analysis
Yes
Shipping Management
No
Trend Analysis
Yes
eCommerce
CRM
No
Catalog Management
Yes
Channel Management
Yes
Customer Accounts
No
Data Security
No
Email Marketing
Yes
Inventory Management
Yes
Kitting
No
Loyalty Program
No
Mobile Access
Yes
Multi-Store Management
Yes
Order Management
No
Product Configurator
No
Promotions Management
Yes
Returns Management
No
Reviews Management
No
SEO Management
No
Shopping Cart
No
Templates
Yes
Headless eCommerce
API
Yes
Content Management
No
Conversion Tracking
Yes
Customer Touchpoints
No
Integrated Development Environment (IDE)
No
Inventory Optimization
Yes
Web/Mobile App Development
No
Multi-Channel eCommerce
Catalog Management
Yes
Channel Management
Yes
Data Synchronization
No
Email Marketing
Yes
Inventory Management
Yes
Marketplace Integration
Yes
Mobile Commerce
No
Order Management
No
Promotions Management
Yes
Returns Management
No
SEO Management
No
Shopping Cart
No
Social Commerce
Yes
Store Locator
Analytics
No
Automatic Location Detection
No
Directions
No
Distance Calculation
No
Event Promotions
No
Mapping
No
Product Search Filtering
No
Promotions / Coupons
No
Search
No
White Label
No
