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ease
features
design
support

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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Create a remarkable resume with the support of AI throughout the entire process. Differentiate yourself from others by fine-tuning your resume for each job application, increasing your chances of securing interviews. Canyon score offers immediate evaluations that take into account your skills, experiences, and qualifications to assist you in crafting the ideal resume. Significantly accelerate your application process with Canyon AI's autofill feature, which promptly customizes responses for all application inquiries. Enhance your interview skills by using Canyon's AI Mock interview tool, which poses personalized questions relevant to the job and provides constructive feedback on your responses. Additionally, our extension seamlessly fills out job applications using your saved information with just one click, conserving your time and reducing repetitive typing efforts. This comprehensive approach ensures you present your best self to potential employers while streamlining the job application journey.

Description

Crow Canyon’s Office 365 & SharePoint Service Desk offers a streamlined mechanism for handling requests from customers, clients, members, or partners. Clients enjoy rapid responses, while systematic tracking guarantees dependable follow-ups. Equip your agents and support personnel with a tool that adeptly captures, monitors, and oversees customer service inquiries. Agents have the capability to assign, manage, route, and resolve support cases across various channels, including phone, email, mobile devices, and the web. By automating case-tracking and email notifications, you can make sure that all parties are informed and that customers receive exceptional service. This comprehensive application not only enhances communication but also improves overall efficiency in managing support requests, ultimately leading to greater customer satisfaction.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Google Chrome Yes 
Greenhouse Yes 
Legitbooster No 
Lever Yes 
LinkedIn Yes 
Microsoft 365 No 
Microsoft SharePoint No 
Microsoft Teams No 
MoreThanPanel No 
Workday Extend Yes 

Integrations

Google Chrome No 
Greenhouse No 
Legitbooster Yes 
Lever No 
LinkedIn No 
Microsoft 365 Yes 
Microsoft SharePoint Yes 
Microsoft Teams Yes 
MoreThanPanel Yes 
Workday Extend No 

Pricing Details

Free
Free Trial No 
Free Version Yes 

Pricing Details

$2995 one-time payment
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Canyon

Website

www.usecanyon.com

Vendor Details

Company Name

Crow Canyon Software

Founded

1999

Country

United States

Website

www.crowcanyon.com/sharepoint-applications/customer-support-software/

Product Features

Product Features

Customer Service

Alerts / Escalation Yes 
Appointment Management Yes 
Call Center Management No 
Email Management No 
Knowledge Base Yes 
Live Chat No 
Performance Metrics Yes 
Queue Management No 
Self Service Portal Yes 
Social Media Integration No 
Surveys & Feedback Yes 
Virtual Assistant No 
Workflow Management No 

Service Desk

CMDB No 
Change Management No 
IT Asset Management No 
Incident Management No 
Knowledge Base No 
Mobile Access No 
Procurement Management No 
Remote Control No 
SLA Management No 
Self Service Portal No 

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