Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Create a remarkable resume with the support of AI throughout the entire process. Differentiate yourself from others by fine-tuning your resume for each job application, increasing your chances of securing interviews. Canyon score offers immediate evaluations that take into account your skills, experiences, and qualifications to assist you in crafting the ideal resume. Significantly accelerate your application process with Canyon AI's autofill feature, which promptly customizes responses for all application inquiries. Enhance your interview skills by using Canyon's AI Mock interview tool, which poses personalized questions relevant to the job and provides constructive feedback on your responses. Additionally, our extension seamlessly fills out job applications using your saved information with just one click, conserving your time and reducing repetitive typing efforts. This comprehensive approach ensures you present your best self to potential employers while streamlining the job application journey.
Description
Crow Canyon’s Office 365 & SharePoint Service Desk offers a streamlined mechanism for handling requests from customers, clients, members, or partners. Clients enjoy rapid responses, while systematic tracking guarantees dependable follow-ups. Equip your agents and support personnel with a tool that adeptly captures, monitors, and oversees customer service inquiries. Agents have the capability to assign, manage, route, and resolve support cases across various channels, including phone, email, mobile devices, and the web. By automating case-tracking and email notifications, you can make sure that all parties are informed and that customers receive exceptional service. This comprehensive application not only enhances communication but also improves overall efficiency in managing support requests, ultimately leading to greater customer satisfaction.
API Access
Has API
No
API Access
Has API
No
Integrations
Google Chrome
Yes
Greenhouse
Yes
Legitbooster
No
Lever
Yes
LinkedIn
Yes
Microsoft 365
No
Microsoft SharePoint
No
Microsoft Teams
No
MoreThanPanel
No
Workday Extend
Yes
Integrations
Google Chrome
No
Greenhouse
No
Legitbooster
Yes
Lever
No
LinkedIn
No
Microsoft 365
Yes
Microsoft SharePoint
Yes
Microsoft Teams
Yes
MoreThanPanel
Yes
Workday Extend
No
Pricing Details
Free
Free Trial
No
Free Version
Yes
Pricing Details
$2995 one-time payment
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Canyon
Website
www.usecanyon.com
Vendor Details
Company Name
Crow Canyon Software
Founded
1999
Country
United States
Website
www.crowcanyon.com/sharepoint-applications/customer-support-software/
Product Features
Product Features
Customer Service
Alerts / Escalation
Yes
Appointment Management
Yes
Call Center Management
No
Email Management
No
Knowledge Base
Yes
Live Chat
No
Performance Metrics
Yes
Queue Management
No
Self Service Portal
Yes
Social Media Integration
No
Surveys & Feedback
Yes
Virtual Assistant
No
Workflow Management
No
Service Desk
CMDB
No
Change Management
No
IT Asset Management
No
Incident Management
No
Knowledge Base
No
Mobile Access
No
Procurement Management
No
Remote Control
No
SLA Management
No
Self Service Portal
No