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Description

Visualize call patterns and categorize outcomes, key performance indicators, and more. Illustrate both frequent and rare conversation pathways while identifying calls that satisfy particular criteria. You can also incorporate personalized metrics to monitor what is most significant for the efficiency of your voice AI agent. One essential measure in voice AI is the Signal-to-Noise Ratio (SNR), which evaluates the clarity of the desired audio signal against the surrounding noise. A higher SNR signifies clearer sound quality, whereas a lower SNR indicates greater interference. Enhanced SNR alongside improved audio quality can significantly elevate the accuracy of automatic speech recognition and natural language processing. When audio is clearer, your Voice AI agent is better equipped to comprehend user input, thereby increasing the likelihood of successful calls. It is important to keep an eye on SNR to make real-time adjustments in audio signal processing for peak performance. Additionally, Voice AI Latency, which refers to the time lag between user input and the AI's reply, plays a vital role in facilitating effective conversations. Quick, responsive exchanges are essential for achieving successful interactions and enhancing the overall user experience.

Description

Retell AI is a cutting-edge platform designed to empower organizations in the development, testing, deployment, and oversight of AI-driven voice agents, enhancing customer engagement effortlessly. It boasts functionalities such as call transfers, appointment management, and seamless knowledge base integration, enabling the generation of realistic conversations with little delay. The platform is compatible with multiple telephony systems and features multilingual support, positioning it as an ideal solution for international businesses. Retell AI's scalable architecture guarantees dependable performance, adeptly managing significant call volumes. Furthermore, it offers extensive monitoring tools to assess call effectiveness and user sentiment, encouraging ongoing enhancements of voice agents while fostering a better understanding of customer needs. This comprehensive approach ensures that businesses can adapt and thrive in a rapidly changing digital landscape.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

ElevenLabs
Hamming
Nango

Integrations

ElevenLabs
Hamming
Nango

Pricing Details

$0.025 per month
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Canonical AI

Country

United States

Website

voice.canonical.chat/

Vendor Details

Company Name

Retell AI

Founded

2023

Country

United States

Website

www.retellai.com

Product Features

Product Features

Conversational AI

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

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Alternatives

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