Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Don't let ideas slip by the cracks. Use a dedicated customer feedback tool to collect, analyze, and organize feedback. Find out which features are most popular, filter feedback by impact and segment, and clarify your use cases. Don't waste your time building the wrong things. Get feedback and feature requests based upon priority. Add them to your roadmap and integrate with project management tools such as Jira. When you release a feature, automatically follow up with people. Keep the feedback loop open. Communicate what your team is up to. Announce new features to engage people.
Description
A highly adaptable tool for feedback, roadmaps, and changelogs tailored for SaaS platforms enables collaboration with customers to upvote, prioritize, plan, and announce new features. By consolidating feedback from various channels into one organized location, you ensure that no valuable insights are overlooked. Utilize voting to gather essential data on potential features and foster discussions to better grasp user pain points and requirements. Visually rank features using customer-backed data and your own insights, allowing you to discern which features are most critical to your user base. Transform your ideas and top features into a structured product roadmap while keeping users informed about new updates and changes, which boosts feature adoption from the outset. Heed the voices of your users, empowering them to submit feature requests or vote on existing ones, and automate the creation of a unique and non-duplicative list. Move away from spreadsheets and gather all feature requests in one comprehensive platform to track user preferences effectively. You will be able to see which features garnered interest from users and leverage this information to make more informed decisions. Moreover, facilitate a seamless voting process for your customers, allowing them to express their preferences effortlessly without any added effort on their part.
API Access
Has API
Yes
API Access
Has API
Yes
Integrations
Google Analytics
Yes
Slack
Yes
Amazon SES
No
Asana
Yes
Chrome OS
Yes
ClickUp
Yes
Eververse
Yes
Gist
Yes
Google Workspace
Yes
HubSpot Customer Platform
Yes
Integrations
Google Analytics
Yes
Slack
Yes
Amazon SES
Yes
Asana
No
Chrome OS
No
ClickUp
No
Eververse
No
Gist
No
Google Workspace
No
HubSpot Customer Platform
No
Pricing Details
$0 per month
Canny offers 4 pricing plans:
FREE Plan - Get your feedback system up and running for free.
STARTER Plan - Perfect for small teams to get more out of their feedback. Free trial available.
GROWTH Plan - Grow your business by automating and integrating feedback. Free trial available.
BUSINESS Plan - Have more controls and customizations for your unique organization.
FREE Plan - Get your feedback system up and running for free.
STARTER Plan - Perfect for small teams to get more out of their feedback. Free trial available.
GROWTH Plan - Grow your business by automating and integrating feedback. Free trial available.
BUSINESS Plan - Have more controls and customizations for your unique organization.
Free Trial
Yes
Free Version
Yes
Pricing Details
$15 per month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Canny
Founded
2015
Country
United States
Website
canny.io
Vendor Details
Company Name
ProductLift
Country
Netherlands
Website
www.productlift.dev/
Product Features
Customer Feedback
Alerts / Notifications
Yes
Behavior Analytics
Yes
Bug Reports
Yes
Community Feedback Tools
Yes
Live Chat
Yes
Negative Feedback Management
Yes
Net Promoter Score (NPS)
Yes
Screenshot / Screen Capture
Yes
Surveys
Yes
User Testing Tools
No
Video Feedback
Yes
Visual Feedback Tools
Yes
Voice of the Customer (VoC)
Yes
Website Feedback
Yes
Product Roadmap
Collaboration
Yes
Content Import / Export
Yes
Diagramming
No
Drag & Drop
Yes
Feature Management
Yes
Milestone Tracking
Yes
Prioritization
Yes
Requirements Management
No
Workflow Management
Yes
Product Features
Product Management
Collaboration
No
Feedback Collection
No
Idea Management
No
Milestone Tracking
No
Prioritization
No
Product Roadmapping
No
Release Management
No
Requirements Management
No
Resource Management
No
Workflow Management
No
Product Roadmap
Collaboration
No
Content Import / Export
No
Diagramming
No
Drag & Drop
No
Feature Management
No
Milestone Tracking
No
Prioritization
No
Requirements Management
No
Workflow Management
No