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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Don't let ideas slip by the cracks. Use a dedicated customer feedback tool to collect, analyze, and organize feedback. Find out which features are most popular, filter feedback by impact and segment, and clarify your use cases. Don't waste your time building the wrong things. Get feedback and feature requests based upon priority. Add them to your roadmap and integrate with project management tools such as Jira. When you release a feature, automatically follow up with people. Keep the feedback loop open. Communicate what your team is up to. Announce new features to engage people.

Description

A highly adaptable tool for feedback, roadmaps, and changelogs tailored for SaaS platforms enables collaboration with customers to upvote, prioritize, plan, and announce new features. By consolidating feedback from various channels into one organized location, you ensure that no valuable insights are overlooked. Utilize voting to gather essential data on potential features and foster discussions to better grasp user pain points and requirements. Visually rank features using customer-backed data and your own insights, allowing you to discern which features are most critical to your user base. Transform your ideas and top features into a structured product roadmap while keeping users informed about new updates and changes, which boosts feature adoption from the outset. Heed the voices of your users, empowering them to submit feature requests or vote on existing ones, and automate the creation of a unique and non-duplicative list. Move away from spreadsheets and gather all feature requests in one comprehensive platform to track user preferences effectively. You will be able to see which features garnered interest from users and leverage this information to make more informed decisions. Moreover, facilitate a seamless voting process for your customers, allowing them to express their preferences effortlessly without any added effort on their part.

API Access

Has API Yes 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Google Analytics Yes 
Slack Yes 
Amazon SES No 
Asana Yes 
Chrome OS Yes 
ClickUp Yes 
Eververse Yes 
Gist Yes 
Google Workspace Yes 
HubSpot Customer Platform Yes 
Integrately Yes 
Intercom Yes 
Jira Yes 
Microsoft Entra ID Protection Yes 
Nango Yes 
Okta Yes 
Pabbly Connect Yes 
Salesforce Yes 
Segment Yes 
Zendesk Yes 

Integrations

Google Analytics Yes 
Slack Yes 
Amazon SES Yes 
Asana No 
Chrome OS No 
ClickUp No 
Eververse No 
Gist No 
Google Workspace No 
HubSpot Customer Platform No 
Integrately No 
Intercom No 
Jira No 
Microsoft Entra ID Protection No 
Nango No 
Okta No 
Pabbly Connect No 
Salesforce No 
Segment No 
Zendesk No 

Pricing Details

$0 per month
Canny offers 4 pricing plans:

FREE Plan - Get your feedback system up and running for free.

STARTER Plan - Perfect for small teams to get more out of their feedback. Free trial available.

GROWTH Plan - Grow your business by automating and integrating feedback. Free trial available.

BUSINESS Plan - Have more controls and customizations for your unique organization.
Free Trial Yes 
Free Version Yes 

Pricing Details

$15 per month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Canny

Founded

2015

Country

United States

Website

canny.io

Vendor Details

Company Name

ProductLift

Country

Netherlands

Website

www.productlift.dev/

Product Features

Customer Feedback

Alerts / Notifications Yes 
Behavior Analytics Yes 
Bug Reports Yes 
Community Feedback Tools Yes 
Live Chat Yes 
Negative Feedback Management Yes 
Net Promoter Score (NPS) Yes 
Screenshot / Screen Capture Yes 
Surveys Yes 
User Testing Tools No 
Video Feedback Yes 
Visual Feedback Tools Yes 
Voice of the Customer (VoC) Yes 
Website Feedback Yes 

Product Roadmap

Collaboration Yes 
Content Import / Export Yes 
Diagramming No 
Drag & Drop Yes 
Feature Management Yes 
Milestone Tracking Yes 
Prioritization Yes 
Requirements Management No 
Workflow Management Yes 

Product Features

Product Management

Collaboration No 
Feedback Collection No 
Idea Management No 
Milestone Tracking No 
Prioritization No 
Product Roadmapping No 
Release Management No 
Requirements Management No 
Resource Management No 
Workflow Management No 

Product Roadmap

Collaboration No 
Content Import / Export No 
Diagramming No 
Drag & Drop No 
Feature Management No 
Milestone Tracking No 
Prioritization No 
Requirements Management No 
Workflow Management No 

Alternatives

Alternatives

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