Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Roaring Penguin Software offers an ideal email archiving solution for small to medium-sized enterprises. This software operates as an onsite appliance, making it easy to implement. To try out the CanIt® Archiver for email archiving and continuity, simply visit the evaluation page and complete a quick form. It stands out as a cost-effective in-house archiving option, designed to alleviate email-related storage challenges on your mail server. Users have the flexibility to define their own email retention periods, ensuring that all correspondence—whether inbound, outbound, or internal—is securely stored. Furthermore, the software features deduplication and compression capabilities to optimize disk space usage. To protect sensitive information, the archive can be encrypted, minimizing the risk of accidental exposure. Importantly, organizations can customize their email retention policies according to their specific needs. With this solution, businesses can enhance their email management processes significantly.
Description
eGain Mail stands out as a premier web-based solution for managing customer service emails, enabling organizations to efficiently handle substantial amounts of incoming emails and web forms. By ensuring that each customer inquiry is addressed quickly and with professionalism, your business can set itself apart from the competition through outstanding customer service. This proactive approach not only enhances customer satisfaction but also builds a strong reputation in the marketplace.
API Access
Has API
No
API Access
Has API
No
Integrations
eGain Knowledge+AI
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Roaring Penguin Software
Founded
1999
Country
Canada
Website
www.roaringpenguin.com
Vendor Details
Company Name
eGain
Founded
1997
Country
United States
Website
www.egain.com/products/email-management-software/
Product Features
Email Management
Data Recovery
No
Email Archiving
Yes
Email Deletion
No
Email Discovery
No
Email Monitoring
No
Email Recall
No
Queue Manager
No
Response Management
No
Routing
No
Shared Inboxes
No
Signature Management
No
Spam Blocker
No
Whitelisting / Blacklisting
No
Product Features
Email Management
Data Recovery
Yes
Email Archiving
Yes
Email Deletion
No
Email Discovery
No
Email Monitoring
Yes
Email Recall
No
Queue Manager
Yes
Response Management
Yes
Routing
Yes
Shared Inboxes
Yes
Signature Management
No
Spam Blocker
Yes
Whitelisting / Blacklisting
Yes