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Description
Protect your business from chargebacks and fraudulent activities by utilizing Canary's digital credit card authorization system. This solution is compliant with PCI Level-1 standards, ensuring that sensitive information is handled securely. According to PCI regulations, it is crucial to avoid transmitting credit card details through insecure channels. Traditional methods of gathering credit card data on paper forms are problematic, as they do not allow for validation of the card's authenticity, increasing the risk of fraud. The issue of chargebacks in the hotel industry is often linked to outdated paper-based practices. These processes require guests to print, manually fill out, and fax forms, which can be cumbersome and frequently leads to errors due to missing or unreadable information, resulting in the need for guests to redo the forms. Instead, you can simplify this process by providing each guest with a personalized link that directs them to a secure online form for entering their credit card details. Once they complete the authorization, your team will receive an email notification, streamlining communication. Additionally, with Canary’s intuitive web dashboard, you can easily monitor and manage authorizations, giving you valuable insights over time and enhancing overall operational efficiency. This modern approach not only minimizes errors but also ensures a smooth experience for both the guests and your staff.
Description
Guestara is an AI-powered guest management platform that layers on top of a hotel's existing property management system rather than replacing it, connecting to PMS, channel managers, and payment gateways so properties add a modern guest experience without changing their core stack.
The platform unifies the guest journey in one system: AI-powered ID scanning for contactless check-in in about 30 seconds, a 24/7 AI chatbot trained on each property's data with smart escalation, and a unified inbox across WhatsApp, email, SMS, and social. It also handles AI-driven upselling, in-room dining and F&B ordering, integrated payments, automated review collection, and keyless entry across 50+ smart lock brands.
It integrates with Cloudbeds, Oracle OPERA, Mews, Apaleo, Hotelogix, eZee, Beds24, SiteMinder, Guesty, Hostaway, Stripe, and Razorpay. Built for independent hotels, resorts, hostels, short-term rentals, and growing hotel groups, with onboarding in about a week.
API Access
Has API
No
API Access
Has API
No
Integrations
APERIO DataWise
Yes
Azure Marketplace
Yes
Beds24
No
Cashfree Payments
No
Cloudbeds
No
FLEXIPASS
Yes
Gmail
No
Instagram
No
KEPServerEX
Yes
Koyeb
Yes
Integrations
APERIO DataWise
No
Azure Marketplace
No
Beds24
Yes
Cashfree Payments
Yes
Cloudbeds
Yes
FLEXIPASS
No
Gmail
Yes
Instagram
Yes
KEPServerEX
No
Koyeb
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$99/month
Priced per room, per month, billed monthly, with lower per-room rates on quarterly and yearly prepayment. Power starts at $2.5/room/month ($99/month minimum), Premium at $4.5/room/month ($189/month minimum). Enterprise is custom-quoted from a $349/month minimum and includes bespoke integrations, a white-labeled app, and a dedicated account manager. Short-term rental pricing differs. Optional add-ons available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Canary Technologies
Founded
2017
Country
United States
Website
canarytechnologies.com
Vendor Details
Company Name
Guestara
Founded
2024
Country
India
Website
www.guestara.com
Product Features
Digital Signature
Audit Trail
No
Authentication
No
Auto Reminders
No
Customizable Templates
No
Document Analytics
No
Mobile Signature
No
Multi-Party Signing
No
Progress Tracking
No
Task Progress Tracking
No
Product Features
Hospitality Property Management
Built-in Accounting
No
CRM
No
Catering
No
Employee Management
No
Extended Stay
No
Front Office Management
No
GDS / OTA Integration
No
Group Management
No
Guest Experience (GEM)
No
Housekeeping Management
No
Loyalty Program
No
Maintenance Management
No
Marketing Automation
No
Marketing Management
No
Multi-Property
No
Online Booking
No
Point of Sale (POS)
No
Reservations Management
No
Reviews Management
No
Single Property
No
Vacation Rental
No
