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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

At Calvi, we aspire to create a seamless experience for managing bills, making the process straightforward and stress-free. Our innovative approach targets one of the few consistent interactions within customer relations: the billing process. With over twenty years of experience, we have become a reliable ally for major players in the Telecom sector, possessing a deep understanding of customer needs. Our user-friendly Bill Presentment & Communication solution, Calvi Insight, comprises six comprehensive modules designed to impress customers of all sizes and types. This solution empowers Communications Service Providers (CSPs) to enhance customer experiences throughout every phase of the billing journey. Moreover, Calvi Insight guarantees a harmonious integration of both online and offline bill communications, resulting in reduced operational costs while boosting customer engagement and satisfaction. By prioritizing customer experience, we aim to redefine how billing is perceived and managed in the industry.

Description

MINDBill offers a comprehensive solution tailored to the specific requirements of carriers across various business lines, including voice, data, content, and video, whether they operate in fixed, mobile, cable, or satellite sectors, and cater to both prepaid and postpaid customers. This platform empowers telecom providers to swiftly launch services, automate business processes, and manage complex business models while efficiently overseeing millions of subscribers and transactions. The suite features web-based applications that facilitate the complete management of any customer lifecycle, whether they are private individuals or businesses, and whether on prepaid or postpaid plans. In addition, MINDBill includes a customer care application designed for customer service representatives and a self-service app for subscribers, allowing them to access invoices online, process payments, and monitor their data package usage. Furthermore, the user-friendly module designed for telco retail shops enables operators like GSM and TDMA to seamlessly sell a variety of products, services, and accessories. The Point of Sale (PoS) system is equipped with advanced functionalities, including resource and inventory management, as well as sales and cashier management, ensuring a streamlined retail experience for both operators and customers alike. With its diverse tools and features, MINDBill stands out as a versatile partner for telecom operators looking to enhance their service offerings and customer satisfaction.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Vertex No 

Integrations

Vertex Yes 

Pricing Details

$1 per month
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Calvi Business Software

Founded

1994

Country

Netherlands

Website

www.calvi.nl

Vendor Details

Company Name

MIND CTI

Founded

1995

Country

United States

Website

www.mindcti.com

Product Features

Billing and Provisioning

Billing & Invoicing Yes 
Carrier Access Billing Yes 
Contract Management Yes 
Customer Accounts No 
Customizable Billing Yes 
Flexible Rate Tables Yes 
Internet Yes 
Order Management Yes 
Post-Paid Systems No 
Pre-Paid Systems No 
Provisioning Yes 
Rating Yes 
Self Service Portal Yes 
Service Order System Yes 
VoIP Yes 

Telecom Expense Management

Billing for Data Yes 
Billing for Voice Yes 
Call Monitoring Yes 
Chargeback Tracking Yes 
Contract Negotiation Yes 
Fixed Line Compatibility Yes 
Internal Cost Allocation Yes 
Mobile Line Compatibility Yes 
Usage Reporting Yes 

Product Features

Billing and Provisioning

Billing & Invoicing Yes 
Carrier Access Billing Yes 
Contract Management No 
Customer Accounts Yes 
Customizable Billing Yes 
Flexible Rate Tables Yes 
Internet Yes 
Order Management No 
Post-Paid Systems Yes 
Pre-Paid Systems Yes 
Provisioning Yes 
Rating Yes 
Self Service Portal Yes 
Service Order System No 
VoIP Yes 

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