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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

At Calvi, we aspire to create a seamless experience for managing bills, making the process straightforward and stress-free. Our innovative approach targets one of the few consistent interactions within customer relations: the billing process. With over twenty years of experience, we have become a reliable ally for major players in the Telecom sector, possessing a deep understanding of customer needs. Our user-friendly Bill Presentment & Communication solution, Calvi Insight, comprises six comprehensive modules designed to impress customers of all sizes and types. This solution empowers Communications Service Providers (CSPs) to enhance customer experiences throughout every phase of the billing journey. Moreover, Calvi Insight guarantees a harmonious integration of both online and offline bill communications, resulting in reduced operational costs while boosting customer engagement and satisfaction. By prioritizing customer experience, we aim to redefine how billing is perceived and managed in the industry.

Description

It's important to acknowledge that each customer is distinct, particularly large corporations that operate with intricate structures and procedures. However, delivering tailor-made solutions can be expensive and impractical. Our TEM solution integrates our B2B portal suite with additional valuable data, workflows, and integrations. This thoughtfully crafted approach guarantees that the unique requirements of your clients are satisfied through a ready-made and cost-effective solution. The expenses associated with telecom services account for a significant proportion of a corporation's overall budget, largely due to the ongoing management of employee devices and services. Corporations already have established business systems and processes, and they expect their telecom partners to accommodate their established methods rather than forcing a change. Our services streamline telecom management by eliminating manual, labor-intensive tasks, ultimately reducing costs and enhancing efficiency for our clients. In doing so, we not only meet their expectations but also foster a more productive partnership.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

No images available

Integrations

No details available.

Integrations

No details available.

Pricing Details

$1 per month
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Calvi Business Software

Founded

1994

Country

Netherlands

Website

www.calvi.nl

Vendor Details

Company Name

Globys

Founded

2008

Country

United States

Website

www.globys.com/solution/tem/

Product Features

Billing and Provisioning

Billing & Invoicing Yes 
Carrier Access Billing Yes 
Contract Management Yes 
Customer Accounts No 
Customizable Billing Yes 
Flexible Rate Tables Yes 
Internet Yes 
Order Management Yes 
Post-Paid Systems No 
Pre-Paid Systems No 
Provisioning Yes 
Rating Yes 
Self Service Portal Yes 
Service Order System Yes 
VoIP Yes 

Telecom Expense Management

Billing for Data Yes 
Billing for Voice Yes 
Call Monitoring Yes 
Chargeback Tracking Yes 
Contract Negotiation Yes 
Fixed Line Compatibility Yes 
Internal Cost Allocation Yes 
Mobile Line Compatibility Yes 
Usage Reporting Yes 

Product Features

Telecom Expense Management

Billing for Data Yes 
Billing for Voice Yes 
Call Monitoring Yes 
Chargeback Tracking No 
Contract Negotiation Yes 
Fixed Line Compatibility No 
Internal Cost Allocation Yes 
Mobile Line Compatibility No 
Usage Reporting Yes 

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