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Average Ratings 141 Ratings

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support

Description

A toll-free number creates a professional appearance for your business, making it easy for clients and callers to reach you at no cost, regardless of their location. We provide multiple toll-free options, including 800, 866, and vanity numbers, while local numbers help establish a presence in specific areas, which many clients leverage for targeted marketing campaigns. Our entirely online-managed PBX system ensures that you have complete control over your phone setup at any time. Simply input the necessary parameters for call forwarding, and you're all set. This process is straightforward and greatly surpasses traditional hardware alternatives, all while offering a range of valuable features. With our Business VoIP phone service, you gain all the functionalities of a Fortune 500 company's phone system at a budget-friendly price. For only $35.95 per month, you can make unlimited calls across the United States and receive unlimited calls on your local number, making it a smart investment for any business. Plus, the flexibility of managing your phone system online allows you to adapt to changing needs effortlessly.

Description

At VirtualPBX, we offer a comprehensive suite of communication solutions tailored specifically for businesses like yours. This includes our versatile business phone plans, which are designed to be both flexible and scalable, allowing you to customize features such as call routing, voicemail, and conferencing to meet your organization's unique needs. With our contact center solutions, we empower you to enhance your customer service and support efforts through features like interactive voice response (IVR), call queuing, and real-time monitoring. Additionally, our business texting service enables convenient communication with both customers and colleagues via SMS. And if you're looking to transition from traditional analog phone systems, our Airdial Pots replacement solutions offer a seamless move to modern, cloud-based alternatives. Overall, at VirtualPBX, we're dedicated to equipping businesses like yours with the necessary tools to streamline communication, improve customer service, and enhance overall productivity. Get a free demo today!

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Salesforce
Amazon Web Services (AWS)
ConnectWise PSA
Dropbox
GoldMine CRM
GuestTracker
Nekton.ai
Planfix
Stackreaction
Zapier
Zoho CRM

Integrations

Salesforce
Amazon Web Services (AWS)
ConnectWise PSA
Dropbox
GoldMine CRM
GuestTracker
Nekton.ai
Planfix
Stackreaction
Zapier
Zoho CRM

Pricing Details

$26.50 per month
Free Trial
Free Version

Pricing Details

$9/month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Callture

Founded

1997

Country

Canada

Website

www.callture.com

Vendor Details

Company Name

VirtualPBX

Founded

1997

Country

United States

Website

www.virtualpbx.com

Product Features

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

Business VoIP

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Cloud PBX

Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing

SIP Trunk

Automatic Fail-over Routing
Call Data Records
Caller ID
Disaster Recovery
International Numbers
Multiple DID Options
PSTN Forwarding
Toll-Free Numbers
e911

Telephony

Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration

Product Features

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

Business VoIP

VirtualPBX Business VoIP stands out as a leading provider in the realm of cloud communications, tailored to accommodate businesses of varying sizes. With a rich history spanning over 27 years, VirtualPBX offers a powerful and dependable VoIP service boasting an impressive 99.999% uptime, along with a suite of advanced features and top-notch customer support. As a privately owned and US-based entity, VirtualPBX is committed to delivering award-winning customer service available 24/7/365, along with flexible solutions designed to scale alongside your business. Additionally, small enterprises can take advantage of significant savings, averaging between 40-80%, making VirtualPBX a smart and economical choice for business communication needs.

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Call Center

VirtualPBX Contact Center is transforming the landscape for small and medium-sized contact centers. Backed by more than 27 years of expertise in cloud communications, VirtualPBX delivers tailored remote contact center solutions that cater to individual requirements. As a privately owned company based in the United States, they provide exceptional customer service around the clock, with software that boasts an impressive 99.999% uptime, and offers limitless customization for call flows and queuing options, ensuring that every client’s specific demands are fulfilled.

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Call Recording

Archiving
Call Sharing
Distributed Call Recording
Event Triggered Recording
File Transfer
Instant Retrieval
On-Demand Recording
Recording Bookmarking
Scheduled Recording
Screen Activity Recording
Video Call Recording

Call Tracking

CRM
Call Log
Call Recording
Call Routing
Caller Identification
Campaign Management
Conversion Tracking
IVR / Voice Recognition
Keyword Tracking

Cloud Communication Platform

Audio / Video Conferencing
Call Center
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
IVR / Voice Recognition

Cloud PBX

Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing

IVR

Call Center
Call Logging
Call Recording
Call Routing
Multiple Scripts
Phone Key Input
Survey Management
Text to Speech
Voice Customization
Voice Mail

Online Fax

Alerts / Notifications
Cloud Storage
Electronic Signature
Fax via Email
HIPAA Compliant
Large File Support
Local Phone Numbers
Mobile Access
Toll Free Numbers

SMS Marketing

2-Way Messaging
Artificial Intelligence
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win

Softphone

Audio / Video Conferencing
Call Logging
Call Recording
Call Transfer
Caller Identification
Chat / Messaging
Contact Management
Fax Management

Telephony

Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration

Unified Communications

Audio / Video Conferencing
Calendar Management
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
Mobile Access
Multi-User Collaboration
Voice Mail

Video Conferencing

Electronic Hand Raising
Mobile Access
On-Demand Webcasting
Presentation Streaming
Presentation Tools
Private Chat
Real-Time Chat
Record & Playback Ability
Screen Sharing
Two-Way Audio & Video
Video Conferencing
Whiteboard

Alternatives

Alternatives

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MyOperator

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