Average Ratings 0 Ratings
Average Ratings 2 Ratings
Description
Experience intuitive call accounting software featuring a user-friendly web interface that supports unlimited extensions and trunks. This solution allows for multi-site call reporting, accommodating various phone system vendors all within a single CALLTRAK application. Users can view real-time phone and line usage data, export detailed call accounting reports in Excel, PDF, Word, or HTML formats, and receive scheduled reports directly via email. The software is designed to be robust, reliable, and entirely user-maintainable, offering a flexible and customizable call accounting experience. It includes a billing solution capable of recovering additional charges such as line rental and voicemail services. With competitive pricing and one-click access to daily activity reports, users can tailor report templates to suit their specific needs. Additionally, the software provides telephone network analysis and trunk diagnostics to optimize line usage and identify any faulty lines, while also displaying average ring times and the number of calls answered, ensuring comprehensive insights into communication efficiency. Overall, this call accounting software enhances operational transparency and helps businesses manage their telecommunication expenses effectively.
Description
Basic Visual Voicemail provides an organized list of your voicemails, allowing you to select which ones to listen to, delete, or respond to via call or text. In contrast, Premium Visual Voicemail and Voicemail to Text services on iPhone offer transcription for the first 45 seconds of your voicemails, enabling you to read them instead of listening. All Verizon mobile devices support basic audio voicemail, and you can always access your voicemails by dialing *86 from your phone. Basic Visual Voicemail comes at no additional cost with your smartphone plan, but it is not available for Android users with prepaid accounts. For those using Android or Windows devices, Premium Visual Voicemail is available for a monthly fee of $2.99 per line, though it too is unavailable on prepaid plans. Keep in mind that depending on your specific plan, you may face extra data charges while using Visual Voicemail, as downloads may be billed per megabyte or according to your existing data package. Furthermore, standard rates will apply for any calls, emails, or messages sent from the Visual Voicemail interface, and mobile-to-mobile minutes do not apply to these actions. Therefore, it is wise to be aware of potential costs associated with using these voicemail services while managing your communication efficiently.
API Access
Has API
No
API Access
Has API
No
Integrations
No details available.
Integrations
No details available.
Pricing Details
$275 one-time payment
Free Trial
No
Free Version
No
Pricing Details
$2.99 per line per month
Free Trial
No
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
Yes
iPad App
No
Android App
Yes
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Vendor Details
Company Name
Theodore Software Consultants
Founded
2006
Country
Australia
Website
www.calltrak.com.au
Vendor Details
Company Name
Verizon
Founded
1983
Country
United States
Website
www.verizon.com/support/visual-voice-mail-faqs/
Product Features
Call Accounting
By-Extension Reporting
Yes
Call Duration
Yes
Call Monitoring
No
Call Volume
Yes
Caller Identification
Yes
Inbound Reporting
Yes
Outbound Reporting
Yes
Unattended Call Management
No
Who Answered Log
Yes