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Description
Experience intuitive call accounting software featuring a user-friendly web interface that supports unlimited extensions and trunks. This solution allows for multi-site call reporting, accommodating various phone system vendors all within a single CALLTRAK application. Users can view real-time phone and line usage data, export detailed call accounting reports in Excel, PDF, Word, or HTML formats, and receive scheduled reports directly via email. The software is designed to be robust, reliable, and entirely user-maintainable, offering a flexible and customizable call accounting experience. It includes a billing solution capable of recovering additional charges such as line rental and voicemail services. With competitive pricing and one-click access to daily activity reports, users can tailor report templates to suit their specific needs. Additionally, the software provides telephone network analysis and trunk diagnostics to optimize line usage and identify any faulty lines, while also displaying average ring times and the number of calls answered, ensuring comprehensive insights into communication efficiency. Overall, this call accounting software enhances operational transparency and helps businesses manage their telecommunication expenses effectively.
Description
VeraDial gives a small business in the US or Canada a dedicated phone number and an AI receptionist in the same service. Vera answers incoming calls around the clock, handles questions using your business profile, takes messages and connects callers through. The iPhone and Android apps and web dashboard keep transcripts, summaries and business conversations together. Voicemail transcription, call recording, forwarding and business SMS are included; texting depends on number eligibility, fair use and carrier registration.
Vera Plus adds outbound AI calls, live translation, Google Calendar appointment booking and training from documents and websites. Its native Zapier integration and signed event webhooks connect call, text and voicemail outcomes to workflows; Make and n8n use custom webhook endpoints. ChatGPT and Claude can read account records through an OAuth-authenticated MCP connector, without permission to place calls, send messages or change settings.
Prices are USD account subscriptions. Lite is $14.99/month or $149.99/year, with one line, 50 receptionist minutes and 150 calling minutes monthly. Plus is $29.99/month or $299.99/year, with one line, unlimited receptionist answering under fair use and 300 calling minutes monthly. Business starts at $59.99/month or $599.99/year with three lines and a 900-minute calling pool. Custom starts at $199/month by agreement. Lite and Plus offer a 7-day trial; Business starts immediately without a trial. Annual subscriptions renew yearly and allowances reset monthly. Additional lines have plan-specific fees and share account allowances. AI answering availability is separate from human support.
API Access
Has API
No
API Access
Has API
No
Integrations
ChatGPT
No
Claude
No
Google Calendar
No
Zapier
No
Pricing Details
$275 one-time payment
Free Trial
No
Free Version
No
Pricing Details
$14.99/month per account
USD account subscriptions, not per-line or per-seat pricing. Vera Lite: $14.99/month or $149.99/year; 1 line, 50 AI-receptionist minutes and 150 calling minutes/month; no extra lines. Vera Plus: $29.99/month or $299.99/year; 1 line, unlimited AI-receptionist answering under fair use, 300 calling, 100 AI-calling and 20 live-translation minutes/month; add a second line for $9.99/month. Vera Business: introductory $59.99/month or $599.99/year; 3 lines, unlimited AI-receptionist answering under fair use, 900 calling, 300 AI-calling and 60 translation minutes/month; add a fourth line for $9.99/month or a fourth and fifth for $19.99/month. Custom: from $199/month, scope and support agreed in writing. Allowances are shared across the account; extra lines do not multiply them. Annual subscriptions are prepaid and renew yearly; allowances reset monthly. Lite and Plus offer a 7-day trial with 50 receptionist, 50 calling, 30 AI-calling and 10 translation minutes; web checkout requires a credit or debit card. Business starts immediately without a trial; Business and Custom require contact before purchase. No free plan. Business SMS is subject to fair use, number eligibility and carrier registration. US and Canada only.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
No
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Theodore Software Consultants
Founded
2006
Country
Australia
Website
www.calltrak.com.au
Vendor Details
Company Name
VeraDial Inc.
Founded
2026
Country
Canada
Website
veradial.com
Product Features
Call Accounting
By-Extension Reporting
Yes
Call Duration
Yes
Call Monitoring
No
Call Volume
Yes
Caller Identification
Yes
Inbound Reporting
Yes
Outbound Reporting
Yes
Unattended Call Management
No
Who Answered Log
Yes
