Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Experience intuitive call accounting software featuring a user-friendly web interface that supports unlimited extensions and trunks. This solution allows for multi-site call reporting, accommodating various phone system vendors all within a single CALLTRAK application. Users can view real-time phone and line usage data, export detailed call accounting reports in Excel, PDF, Word, or HTML formats, and receive scheduled reports directly via email. The software is designed to be robust, reliable, and entirely user-maintainable, offering a flexible and customizable call accounting experience. It includes a billing solution capable of recovering additional charges such as line rental and voicemail services. With competitive pricing and one-click access to daily activity reports, users can tailor report templates to suit their specific needs. Additionally, the software provides telephone network analysis and trunk diagnostics to optimize line usage and identify any faulty lines, while also displaying average ring times and the number of calls answered, ensuring comprehensive insights into communication efficiency. Overall, this call accounting software enhances operational transparency and helps businesses manage their telecommunication expenses effectively.
Description
It connects seamlessly to any location worldwide with phone service, enabling smooth meetings and information exchanges. There are no upfront or recurring monthly fees; instead, you are charged based solely on your usage. This service is compatible with both landline and mobile phones, requiring no special equipment or additional lines. By utilizing a local line, it ensures that call costs remain low, as you are only charged for the duration of the teleconference. Joining a meeting is as simple as making a single call and entering a passcode when prompted. The system accommodates numerous participants, allowing information to swiftly reach even the most occupied individuals, regardless of their location. All you require is a functioning phone connection, making it incredibly convenient. Moreover, the billing structure is entirely based on usage, ensuring that you only pay for what you need. This flexibility, combined with its ease of use, makes it an ideal solution for efficient communication.
API Access
Has API
No
API Access
Has API
No
Integrations
No details available.
Integrations
No details available.
Pricing Details
$275 one-time payment
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Theodore Software Consultants
Founded
2006
Country
Australia
Website
www.calltrak.com.au
Vendor Details
Company Name
V-CUBE
Country
Japan
Website
www.vcube.com/service/voice
Product Features
Call Accounting
By-Extension Reporting
Yes
Call Duration
Yes
Call Monitoring
No
Call Volume
Yes
Caller Identification
Yes
Inbound Reporting
Yes
Outbound Reporting
Yes
Unattended Call Management
No
Who Answered Log
Yes