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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Experience intuitive call accounting software featuring a user-friendly web interface that supports unlimited extensions and trunks. This solution allows for multi-site call reporting, accommodating various phone system vendors all within a single CALLTRAK application. Users can view real-time phone and line usage data, export detailed call accounting reports in Excel, PDF, Word, or HTML formats, and receive scheduled reports directly via email. The software is designed to be robust, reliable, and entirely user-maintainable, offering a flexible and customizable call accounting experience. It includes a billing solution capable of recovering additional charges such as line rental and voicemail services. With competitive pricing and one-click access to daily activity reports, users can tailor report templates to suit their specific needs. Additionally, the software provides telephone network analysis and trunk diagnostics to optimize line usage and identify any faulty lines, while also displaying average ring times and the number of calls answered, ensuring comprehensive insights into communication efficiency. Overall, this call accounting software enhances operational transparency and helps businesses manage their telecommunication expenses effectively.

Description

It connects seamlessly to any location worldwide with phone service, enabling smooth meetings and information exchanges. There are no upfront or recurring monthly fees; instead, you are charged based solely on your usage. This service is compatible with both landline and mobile phones, requiring no special equipment or additional lines. By utilizing a local line, it ensures that call costs remain low, as you are only charged for the duration of the teleconference. Joining a meeting is as simple as making a single call and entering a passcode when prompted. The system accommodates numerous participants, allowing information to swiftly reach even the most occupied individuals, regardless of their location. All you require is a functioning phone connection, making it incredibly convenient. Moreover, the billing structure is entirely based on usage, ensuring that you only pay for what you need. This flexibility, combined with its ease of use, makes it an ideal solution for efficient communication.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

$275 one-time payment
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Theodore Software Consultants

Founded

2006

Country

Australia

Website

www.calltrak.com.au

Vendor Details

Company Name

V-CUBE

Country

Japan

Website

www.vcube.com/service/voice

Product Features

Call Accounting

By-Extension Reporting Yes 
Call Duration Yes 
Call Monitoring No 
Call Volume Yes 
Caller Identification Yes 
Inbound Reporting Yes 
Outbound Reporting Yes 
Unattended Call Management No 
Who Answered Log Yes 

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