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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Experience intuitive call accounting software featuring a user-friendly web interface that supports unlimited extensions and trunks. This solution allows for multi-site call reporting, accommodating various phone system vendors all within a single CALLTRAK application. Users can view real-time phone and line usage data, export detailed call accounting reports in Excel, PDF, Word, or HTML formats, and receive scheduled reports directly via email. The software is designed to be robust, reliable, and entirely user-maintainable, offering a flexible and customizable call accounting experience. It includes a billing solution capable of recovering additional charges such as line rental and voicemail services. With competitive pricing and one-click access to daily activity reports, users can tailor report templates to suit their specific needs. Additionally, the software provides telephone network analysis and trunk diagnostics to optimize line usage and identify any faulty lines, while also displaying average ring times and the number of calls answered, ensuring comprehensive insights into communication efficiency. Overall, this call accounting software enhances operational transparency and helps businesses manage their telecommunication expenses effectively.

Description

Sansay's VSXi Session Border Controller (SBC) is a robust, software-driven solution aimed at communication service providers, delivering essential features such as security, NAT, protocol normalization, and effective session management. Capable of handling up to 500,000 concurrent calls and managing 1 million SIP registrations, it ensures scalability for extensive deployments. The VSXi excels in facilitating SIP trunking applications by efficiently managing Least Cost Routing and NAT traversal needs. Additionally, it provides programmable SIP trunking functionalities, which support both authenticated and unauthenticated trunks, incorporating features like extension-to-extension dialing, call forwarding, and failover mechanisms. Furthermore, it allows seamless integration with Microsoft Teams via Direct Routing, enabling users to make, receive, and transfer calls across Teams and the public switched telephone network (PSTN). The flexibility of the VSXi extends to its deployment in cloud environments, and it boasts APIs that support extensive integration and customization options, catering to the diverse needs of service providers. This versatility makes the VSXi an invaluable asset in enhancing communication infrastructures.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Microsoft Teams No 

Integrations

Microsoft Teams Yes 

Pricing Details

$275 one-time payment
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Theodore Software Consultants

Founded

2006

Country

Australia

Website

www.calltrak.com.au

Vendor Details

Company Name

Sansay

Founded

2002

Country

United States

Website

www.sansay.com/products/vsxi/

Product Features

Call Accounting

By-Extension Reporting Yes 
Call Duration Yes 
Call Monitoring No 
Call Volume Yes 
Caller Identification Yes 
Inbound Reporting Yes 
Outbound Reporting Yes 
Unattended Call Management No 
Who Answered Log Yes 

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