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Average Ratings 0 Ratings
Description
Based in El Salvador, Central America, our company specializes in delivering comprehensive call center solutions. We provide essential services such as lead generation, sales support, and customer service tailored to meet your business needs. Callsite Solutions operates as a nearshore bilingual contact center, excelling in both customer care and sales while also offering a diverse range of business support services. Our team is composed of highly skilled and experienced professionals who utilize state-of-the-art technology to align with your operational demands. Recognizing that each customer has specific needs, we offer a broad array of services designed to accommodate your business requirements. Our agents hail from various educational and professional backgrounds, allowing us to find the ideal match for your account. We can provide solutions with teams ranging from 5 to 200 agents, enabling you to scale your operations effectively and boost your profitability. Regardless of the complexity of the task at hand, we equip you with all necessary tools, infrastructure, technology, and trained agents to meet your needs, whether that's in outbound sales or managing secure financial accounts. Furthermore, our commitment to flexibility ensures that we can adapt to your changing business environment.
Description
SupportYourApp is a support-as-a-service company that has been providing secure technical, customer support and CX services to growing companies around the globe since 2010.
Our mission is to create an ecosystem where the best of people and technology work together to turn a one-time customer into a lifelong client.
Our Services Include, But Are Not Limited To:
- Customer support (Front desk, Tier 1)
- Technical support (Tier 1-3)
- Social media customer service
- CX services
- AI-powered support teams
- System setup and Integration
- Reception desk services
- Back-office services (data entry, content moderation & enrichment)
- KYC & ID verification
- Data annotation
- Staff augmentation (web & software developers, UX/UI designers, QA)
Every company is different and requires a unique experience. That’s why we don’t offer one-fits-all solutions, but approach every client individually. We are all diverse, but we have one goal – to support people. We support. You grow.
API Access
Has API
API Access
Has API
Integrations
Zoho Assist
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$1000
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Callsite Solutions
Country
El Salvador
Website
www.callsitesolutions.com
Vendor Details
Company Name
SupportYourApp
Founded
2010
Country
United States
Website
supportyourapp.com/