Average Ratings 8 Ratings

Total
ease
features
design
support

Average Ratings 7 Ratings

Total
ease
features
design
support

Description

Callgoose SQIBS – Revolutionizing IT Automation and Incident Management Callgoose SQIBS stands as an advanced automation platform designed to enhance IT operations, streamline incident response, and boost system reliability. It features instant alerts, on-call scheduling, automatic incident remediation, and smooth integrations to reduce downtime and increase operational efficiency. 🔹 Use Cases: Automatic incident remediation, scheduling for on-call personnel, automation of processes, management of IT requests, event-driven automation, and integrations with cloud services. 🔹 Target Users: Corporations, DevOps teams, managed service providers (MSPs), and IT departments across various sectors, including software as a service (SaaS), finance, e-commerce, telecommunications, and healthcare. 🔹 Notable Features: Alerts through multiple channels, automation of runbooks, absence of per-user charges, and complete customization options. 🔹 Pricing: Subscriptions range from a Freemium option ($0) to a Dedicated plan ($1000/month), with automation capabilities included in all paid tiers. Compatible with any IT service management (ITSM), DevOps, or cloud solution, Callgoose SQIBS is designed to be scalable and cost-efficient while providing seamless IT automation. Additionally, users can expect ongoing updates and improvements to enhance their experience further. 🚀

Description

ITOC360: A Cutting-Edge AI-Driven Incident Management Solution ITOC360 is an innovative AI-driven incident management solution designed to assist IT and operations teams in quickly identifying, routing, and resolving incidents while minimizing manual intervention and reducing the likelihood of overlooked alerts. Functionality of ITOC360 This platform consolidates alerts from your entire monitoring framework, employing artificial intelligence to filter out distractions, correlate related events, and pinpoint issues that warrant human involvement. Upon detecting a genuine incident, ITOC360 automatically initiates the appropriate response by notifying relevant personnel through their chosen communication methods, executing predefined runbooks, and escalating situations in accordance with established policies. Additionally, this capability streamlines incident response, enabling teams to focus on critical tasks and enhancing overall operational efficiency.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Amazon CloudWatch Yes 
Splunk AppDynamics Yes 
Airbrake Yes 
Amazon EventBridge Yes 
Amazon OpenSearch Service Yes 
Ansible Yes 
Auvik Yes 
CloudMonitor Yes 
Datadog No 
Dynatrace No 
GitLab No 
Grafana Cloud No 
Jira Align No 
Linear No 
Microsoft Teams No 
New Relic No 
Paessler PRTG No 
Postman No 
ServiceNow No 
Zapier No 

Integrations

Amazon CloudWatch Yes 
Splunk AppDynamics Yes 
Airbrake No 
Amazon EventBridge No 
Amazon OpenSearch Service No 
Ansible No 
Auvik No 
CloudMonitor No 
Datadog Yes 
Dynatrace Yes 
GitLab Yes 
Grafana Cloud Yes 
Jira Align Yes 
Linear Yes 
Microsoft Teams Yes 
New Relic Yes 
Paessler PRTG Yes 
Postman Yes 
ServiceNow Yes 
Zapier Yes 

Pricing Details

$10/month
Freemium Plan ($0/month) – Perfect for individuals or small teams, this plan supports up to 2 users. However, automation is not included in this plan.
Basic Plan ($10/month) – Designed for small teams, this plan supports up to 5 users with a maximum of 3 teams. Automation is included at no extra charge.
Standard Plan ($90/month) – Ideal for mid-sized businesses, this plan supports up to 100 users, ensuring seamless automation for incident response and IT operations.
Enterprise Plan ($500/month) – Built for larger organizations, this plan accommodates up to 500 users, providing enterprise-level automation, security, and real-time incident management capabilities.
Dedicated Plan ($1000/month) – Best suited for large-scale enterprises, this plan supports up to 1000 users, offering comprehensive automation, priority support, and enhanced scalability.
Free Trial Yes 
Free Version No 

Pricing Details

$12/month
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

ZEAZONZ TECHNOLOGIES

Country

Singapore

Website

www.zeazonz.com

Vendor Details

Company Name

ITOC360

Founded

2019

Country

United States

Website

www.itoc360.com

Product Features

Incident Management

Audit Trail No 
Corrective Actions (CAPA) No 
Disaster Recovery Yes 
IT Incident Management Yes 
Incident Reporting Yes 
OSHA Compliance No 
Root-Cause Diagnosis No 
Safety Management Yes 
Task Management Yes 
Ticket Management Yes 

Product Features

Incident Management

Audit Trail Yes 
Corrective Actions (CAPA) Yes 
Disaster Recovery Yes 
IT Incident Management Yes 
Incident Reporting Yes 
OSHA Compliance Yes 
Root-Cause Diagnosis Yes 
Safety Management Yes 
Task Management Yes 
Ticket Management Yes 

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