Average Ratings 8 Ratings

Total
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Average Ratings 0 Ratings

Total
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features
design
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Description

Callgoose SQIBS – Revolutionizing IT Automation and Incident Management Callgoose SQIBS stands as an advanced automation platform designed to enhance IT operations, streamline incident response, and boost system reliability. It features instant alerts, on-call scheduling, automatic incident remediation, and smooth integrations to reduce downtime and increase operational efficiency. 🔹 Use Cases: Automatic incident remediation, scheduling for on-call personnel, automation of processes, management of IT requests, event-driven automation, and integrations with cloud services. 🔹 Target Users: Corporations, DevOps teams, managed service providers (MSPs), and IT departments across various sectors, including software as a service (SaaS), finance, e-commerce, telecommunications, and healthcare. 🔹 Notable Features: Alerts through multiple channels, automation of runbooks, absence of per-user charges, and complete customization options. 🔹 Pricing: Subscriptions range from a Freemium option ($0) to a Dedicated plan ($1000/month), with automation capabilities included in all paid tiers. Compatible with any IT service management (ITSM), DevOps, or cloud solution, Callgoose SQIBS is designed to be scalable and cost-efficient while providing seamless IT automation. Additionally, users can expect ongoing updates and improvements to enhance their experience further. 🚀

Description

ConvergePoint’s incident management solution streamlines and fortifies the investigative processes within organizations. Utilizing the Microsoft 365 ecosystem, our software consolidates incident reporting, automates various workflows, offers access based on user roles, and improves root cause analysis, corrective measures, and case resolution outcomes. This comprehensive approach not only enhances efficiency but also ensures a more thorough examination of incidents.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

No images available

Integrations

Airbrake Yes 
Amazon CloudWatch Yes 
Amazon EventBridge Yes 
Amazon OpenSearch Service Yes 
Ansible Yes 
Auvik Yes 
CloudMonitor Yes 
Microsoft 365 No 
Microsoft SharePoint No 
Splunk AppDynamics Yes 

Integrations

Airbrake No 
Amazon CloudWatch No 
Amazon EventBridge No 
Amazon OpenSearch Service No 
Ansible No 
Auvik No 
CloudMonitor No 
Microsoft 365 Yes 
Microsoft SharePoint Yes 
Splunk AppDynamics No 

Pricing Details

$10/month
Freemium Plan ($0/month) – Perfect for individuals or small teams, this plan supports up to 2 users. However, automation is not included in this plan.
Basic Plan ($10/month) – Designed for small teams, this plan supports up to 5 users with a maximum of 3 teams. Automation is included at no extra charge.
Standard Plan ($90/month) – Ideal for mid-sized businesses, this plan supports up to 100 users, ensuring seamless automation for incident response and IT operations.
Enterprise Plan ($500/month) – Built for larger organizations, this plan accommodates up to 500 users, providing enterprise-level automation, security, and real-time incident management capabilities.
Dedicated Plan ($1000/month) – Best suited for large-scale enterprises, this plan supports up to 1000 users, offering comprehensive automation, priority support, and enhanced scalability.
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

ZEAZONZ TECHNOLOGIES

Country

Singapore

Website

www.zeazonz.com

Vendor Details

Company Name

ConvergePoint

Founded

2001

Country

United States

Website

www.convergepoint.com

Product Features

Incident Management

Audit Trail No 
Corrective Actions (CAPA) No 
Disaster Recovery Yes 
IT Incident Management Yes 
Incident Reporting Yes 
OSHA Compliance No 
Root-Cause Diagnosis No 
Safety Management Yes 
Task Management Yes 
Ticket Management Yes 

Product Features

Incident Management

Audit Trail No 
Corrective Actions (CAPA) No 
Disaster Recovery No 
IT Incident Management No 
Incident Reporting No 
OSHA Compliance No 
Root-Cause Diagnosis No 
Safety Management No 
Task Management No 
Ticket Management No 

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