Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Callara serves as a virtual receptionist powered by artificial intelligence, tailored for small and medium enterprises across Canada, including trades, clinics, law offices, salons, and independent professionals, who often miss out on potential revenue due to unanswered calls. The system operates by immediately responding to customer calls at any time of day or night, offering support in both English and French, and engages in conversations naturally, avoiding the use of mechanical phone menus. Specifically designed to embody your business's identity, Callara greets callers using your company name, addresses frequently asked questions, and manages calls similarly to an experienced front-desk staff member.
Key features include:
- 24/7 call answering, ensuring that every incoming call is addressed regardless of the hour, including weekends and holidays, preventing any leads from being sent to voicemail.
- Lead qualification, where Callara poses relevant questions to discern the caller's needs before transferring or scheduling appointments, thereby eliminating the need to pursue unqualified inquiries.
- Seamless appointment booking that integrates directly with your calendar, facilitating easy management of your schedule.
In an era where customer responses are critical, Callara stands out by enhancing communication and ensuring that every opportunity is captured effectively.
Description
FirstVoice AI offers a cloud-based AI receptionist tailored for small and medium-sized enterprises that need to manage incoming calls during off-hours. This service efficiently addresses business calls, responds to frequent inquiries, takes messages, prioritizes urgent requests, and can transfer calls as per the chosen plan. Additionally, it is capable of managing appointments—booking, rescheduling, or canceling—through integration with various calendars and industry-specific systems, while also providing call summaries via text messages or emails. Notably, its unique speed-to-lead feature allows for prompt callbacks to new inquiries originating from supported web forms and social media leads. FirstVoice collaborates with clients to configure and test call scripts and integrations, ensuring that ongoing updates to scripts are also provided. Primarily targeting businesses in New Zealand, it serves a diverse range of sectors, including trades, clinics, salons, hospitality, and professional services. The range of integrations and functionalities depends on the connected systems and plans, with advanced software connections and lead follow-up features available for qualifying plans, enhancing overall customer service efficiency.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Screenshots View All
No images available
Integrations
Calendly
No
Cliniko
No
Fergus
No
Google Calendar
No
HubSpot CRM
No
Microsoft 365
No
ServiceM8
No
Integrations
Calendly
Yes
Cliniko
Yes
Fergus
Yes
Google Calendar
Yes
HubSpot CRM
Yes
Microsoft 365
Yes
ServiceM8
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$297 NZ/month
Starter: NZ$297 per month for 200 minutes (about 65 calls), one team calendar, and 100 SMS booking confirmations. Setup is included; plans are month-to-month with no lock-in contract. Prices are in NZD; no GST is added. Extra minutes are NZ$0.65 each.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
No
Windows
Yes
Mac
Yes
Linux
Yes
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Callara AI
Founded
2026
Country
Canada
Website
callara.ca
Vendor Details
Company Name
Digital Waves
Country
New Zealand
Website
www.firstvoice.co.nz