Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
CallSara provides AI-driven voice agents capable of managing both incoming and outgoing calls, streamlining data entry, and facilitating healthcare processes around the clock. This system is proficient in managing appointment bookings, changes, and cancellations, as well as collecting payments with automated reminders, engaging patients before and after surgery, reaching out for chronic care, addressing care gaps, and managing communications during transitions of care. It seamlessly integrates with various electronic health record systems and IVR platforms, including AthenaHealth, eClinicalWorks, Allscripts, and RingCentral, and can be implemented in approximately 30 days using ready-to-use templates. The voice agents are equipped to operate in over 20 languages and accents, escalate intricate calls to human staff when necessary, and produce transcripts and logs for later analysis. CallSara aims to optimize staff efficiency by claiming a reduction of at least two hours of work per day for each employee, decreasing no-show rates to under 5%, managing up to 75% of incoming calls, and recapturing lost revenue through effective follow-up strategies. Furthermore, the implementation of CallSara not only enhances patient satisfaction but also contributes to improved overall healthcare outcomes.
Description
When patients call an independent practice, they too often hit hold music, voicemail, or a front desk that's already three calls behind. Talkie.ai fixes that. It's an AI receptionist that picks up every call, day or night, and actually resolves what the patient needs rather than just taking a message.
A patient can book or move an appointment, request a refill, ask a common question, or complete new-patient intake—and Talkie sees it through, writing the outcome straight into the chart. New callers get a chart created from scratch, so they can schedule their first visit on the same call. After hours, it covers the phones, replaces voicemail, and escalates true emergencies to on-call providers. Non-English speakers are served in Spanish and 50+ other languages.
What sets Talkie apart is how it connects to your records. Rather than bolting on through a third-party connector, Talkie builds each EHR integration directly with the vendor—athenahealth (athenaOne), ModMed EMA, Elation Health, AdvancedMD, and eMedicalPractice—so appointments, patient cases, and charts land in real time inside the system your team already uses.
Talkie is an approved Privia Health vendor, SOC 2 Type II certified, and HIPAA-compliant.
API Access
Has API
No
API Access
Has API
No
Integrations
ModMed
Yes
3CX
Yes
AdvancedMD
No
Dentrix
Yes
DrChrono
Yes
Elation Health
No
Mango
Yes
Practice Fusion
Yes
RingCentral AI Receptionist
Yes
athenaClinicals
Yes
Integrations
ModMed
Yes
3CX
No
AdvancedMD
Yes
Dentrix
No
DrChrono
No
Elation Health
Yes
Mango
No
Practice Fusion
No
RingCentral AI Receptionist
No
athenaClinicals
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$1000/month
Plans start at $1,000/month, which covers around 5,000 minutes of AI work—that's roughly 2,500 patient calls resolved by AI.
Every new partnership starts with a pilot period. 93% of practices that run a pilot with us go on to stay with Talkie.
Every new partnership starts with a pilot period. 93% of practices that run a pilot with us go on to stay with Talkie.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
CallSara
Country
United States
Website
www.callsara.ai/
Vendor Details
Company Name
Talkie
Founded
2017
Country
Poland
Website
talkie.ai/
Product Features
Product Features
Conversational AI
Code-free Development
No
Contextual Guidance
No
For Developers
No
Intent Recognition
Yes
Multi-Languages
Yes
Omni-Channel
No
On-Screen Chats
No
Pre-configured Bot
Yes
Reusable Components
No
Sentiment Analysis
No
Speech Recognition
Yes
Speech Synthesis
Yes
Virtual Assistant
Yes