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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

CallSara provides AI-driven voice agents capable of managing both incoming and outgoing calls, streamlining data entry, and facilitating healthcare processes around the clock. This system is proficient in managing appointment bookings, changes, and cancellations, as well as collecting payments with automated reminders, engaging patients before and after surgery, reaching out for chronic care, addressing care gaps, and managing communications during transitions of care. It seamlessly integrates with various electronic health record systems and IVR platforms, including AthenaHealth, eClinicalWorks, Allscripts, and RingCentral, and can be implemented in approximately 30 days using ready-to-use templates. The voice agents are equipped to operate in over 20 languages and accents, escalate intricate calls to human staff when necessary, and produce transcripts and logs for later analysis. CallSara aims to optimize staff efficiency by claiming a reduction of at least two hours of work per day for each employee, decreasing no-show rates to under 5%, managing up to 75% of incoming calls, and recapturing lost revenue through effective follow-up strategies. Furthermore, the implementation of CallSara not only enhances patient satisfaction but also contributes to improved overall healthcare outcomes.

Description

S.C.A.L.A. serves as an all-in-one AI operating system designed for enterprises, integrating customer relationship management, business intelligence, scheduling, WhatsApp automation, and AI agents tailored for service-oriented sectors. Notable features include: - A suite of over 20 autonomous AI agents utilizing more than 30 MCP tool handlers actively in use - SARA, an AI-driven WhatsApp assistant that manages customer interactions around the clock in six languages, boasting response times under 800 milliseconds - Ready-made vertical dashboards catering to 20 different industries such as hospitality, restaurants, real estate, healthcare, beauty, automotive, and legal services - A collection of 131 complimentary business tools aimed at enhancing SEO, finance, and operational efficiency - The SCALA Score, a comprehensive B2B intelligence database containing over 252 million company records sourced from more than 40 government registries - Multi-model AI routing capabilities incorporating Claude, Mistral, and Gemini technologies to avoid dependency on a single vendor - Fully compliant with GDPR regulations and based in Milan, Italy - SARA is available as open source under the AGPL-3.0 license. For pricing, S.C.A.L.A. offers a 14-day free trial, followed by subscription options priced at EUR 97 per month for the Growth plan or EUR 197 per month for the Scale plan, making it accessible for various business needs and sizes.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

No images available

Integrations

3CX Yes 
Dentrix Yes 
DrChrono Yes 
Mango Yes 
ModMed Yes 
Practice Fusion Yes 
RingCentral AI Receptionist Yes 
athenaClinicals Yes 
iClinic Yes 

Integrations

3CX No 
Dentrix No 
DrChrono No 
Mango No 
ModMed No 
Practice Fusion No 
RingCentral AI Receptionist No 
athenaClinicals No 
iClinic No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$97/month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

CallSara

Country

United States

Website

www.callsara.ai/

Vendor Details

Company Name

Binda Alessandro

Founded

2025

Country

Italy

Website

get-scala.com

Product Features

Product Features

Artificial Intelligence

Chatbot No 
For Healthcare No 
For Sales No 
For eCommerce No 
Image Recognition No 
Machine Learning No 
Multi-Language No 
Natural Language Processing No 
Predictive Analytics No 
Process/Workflow Automation No 
Rules-Based Automation No 
Virtual Personal Assistant (VPA) No 

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