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features
design
support

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Description

CallSara provides AI-driven voice agents capable of managing both incoming and outgoing calls, streamlining data entry, and facilitating healthcare processes around the clock. This system is proficient in managing appointment bookings, changes, and cancellations, as well as collecting payments with automated reminders, engaging patients before and after surgery, reaching out for chronic care, addressing care gaps, and managing communications during transitions of care. It seamlessly integrates with various electronic health record systems and IVR platforms, including AthenaHealth, eClinicalWorks, Allscripts, and RingCentral, and can be implemented in approximately 30 days using ready-to-use templates. The voice agents are equipped to operate in over 20 languages and accents, escalate intricate calls to human staff when necessary, and produce transcripts and logs for later analysis. CallSara aims to optimize staff efficiency by claiming a reduction of at least two hours of work per day for each employee, decreasing no-show rates to under 5%, managing up to 75% of incoming calls, and recapturing lost revenue through effective follow-up strategies. Furthermore, the implementation of CallSara not only enhances patient satisfaction but also contributes to improved overall healthcare outcomes.

Description

SYNERGEN Health's patent-pending DOCTRIX®, a cloud-based analytics platform that simplifies complex healthcare revenue cycle financial information with user-friendly dashboards. This makes it easy to review, evaluate, and share information in real time. It shows a quick summary of the past month and current month, as well as a YTD summary. It also displays the days in AR, rendering of Charges and deposits. It provides a detailed analysis of all appointments, as well as cancellation and no-show rates. This provides a detailed view of the time it took to submit a claim starting at the date of service/date entry. This view allows you to track delays in claim submission as well as physician-wise efficiencies.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

DrChrono Yes 
ModMed Yes 
3CX Yes 
AdvancedMD No 
Dentrix Yes 
Greenway Health No 
HST Pathways No 
Mango Yes 
Net Health Employee Health No 
Practice Fusion Yes 
RescueNet No 
RingCentral AI Receptionist Yes 
Traumasoft No 
athenaClinicals Yes 
athenaIDX No 
eClinicalWorks No 
iClinic Yes 

Integrations

DrChrono Yes 
ModMed Yes 
3CX No 
AdvancedMD Yes 
Dentrix No 
Greenway Health Yes 
HST Pathways Yes 
Mango No 
Net Health Employee Health Yes 
Practice Fusion No 
RescueNet Yes 
RingCentral AI Receptionist No 
Traumasoft Yes 
athenaClinicals No 
athenaIDX Yes 
eClinicalWorks Yes 
iClinic No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

We offer custom pricing based on different criteria. Please contact for more details on Synergen Health web site.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

CallSara

Country

United States

Website

www.callsara.ai/

Vendor Details

Company Name

SYNERGEN Health

Founded

2011

Country

United States

Website

www.synergenhealth.com/doctrix

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Product Features

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