Average Ratings 4 Ratings

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ease
features
design
support

Average Ratings 0 Ratings

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ease
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design
support

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Description

CallRail provides complete visibility to marketers who rely on quality leads to measure their success. CallRail is committed to helping customers see the results of their digital marketing efforts. We see the potential in connecting data from chat, forms, and calls. This helps our customers achieve better outcomes.

Description

TalQ is a sophisticated cloud-based call accounting system tailored specifically for the hospitality sector, featuring an automated voicemail capability. This innovative solution empowers hotels to accurately monitor and charge for customer calls and room service requests, which leads to enhanced billing accuracy and operational effectiveness. With its role-based access control, the platform ensures that data remains secure while allowing administrators to efficiently oversee user permissions. TalQ also includes integrated deployment monitoring, which consolidates data from various properties globally into a single platform, offering valuable insights through a user-friendly dashboard. The automated voicemail function not only streamlines customer communications but also boosts guest satisfaction by allowing for swift responses to inquiries. Furthermore, TalQ encompasses additional services such as mini bar management, wake-up calls, room service, and personal voice mailboxes, all of which enrich the overall guest experience. Its versatility is evident as the solution seamlessly integrates with both on-premises setups and cloud PBX systems, providing users with choices in how they deploy the service. Overall, TalQ represents a comprehensive tool designed to enhance operational workflows and elevate guest services.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Contractor+
Convert Experiences
EasySendy Pro
Facebook
HubSpot CRM
HubSpot Service Hub
Integrate.io
Jobi
Klipfolio
Liine
LumenAd
Relay
SmartAdvocate
Stackreaction
Switchbird
TrackRight
Unbounce
VisitorTrack
Wicked Reports
Wix

Integrations

Contractor+
Convert Experiences
EasySendy Pro
Facebook
HubSpot CRM
HubSpot Service Hub
Integrate.io
Jobi
Klipfolio
Liine
LumenAd
Relay
SmartAdvocate
Stackreaction
Switchbird
TrackRight
Unbounce
VisitorTrack
Wicked Reports
Wix

Pricing Details

$45.00/month
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

CallRail

Founded

2011

Country

United States

Website

www.callrail.com

Vendor Details

Company Name

QBurst

Founded

2004

Country

United States

Website

www.qburst.com/en-us/products/talq/

Product Features

Call Accounting

By-Extension Reporting
Call Duration
Call Monitoring
Call Volume
Caller Identification
Inbound Reporting
Outbound Reporting
Unattended Call Management
Who Answered Log

Call Recording

Archiving
Call Sharing
Distributed Call Recording
Event Triggered Recording
File Transfer
Instant Retrieval
On-Demand Recording
Recording Bookmarking
Scheduled Recording
Screen Activity Recording
Video Call Recording

Call Tracking

CRM
Call Log
Call Recording
Call Routing
Caller Identification
Campaign Management
Conversion Tracking
IVR / Voice Recognition
Keyword Tracking

Conversation Intelligence

AI Insights
Account Health Alerts
Call Analytics
Call Recording
Call Recording Cloud Storage
Call Snippets
Call Transcription
Call/Meeting Sharing
Sales Coaching
Topic Tags
Topic-Based Analytics
Video Conferencing Analytics
Win/Loss Analysis

Lead Management

Activity Tracking
Campaign Management
Lead Capture
Lead Distribution
Lead Nurturing
Lead Scoring
Lead Segmentation
Pipeline Management
Prospecting Tools
Source Tracking

Marketing Analytics

A/B Testing
Campaign Management
Channel Attribution
Customer Journey Mapping
Dashboard
Performance Metrics
Predictive Analytics
ROI Tracking
Social Media Metrics
Website Analytics

Online Form Builders

Artificial Intelligence
Assign Roles / Permissions
Collaboration Tools
Conversational Forms
Data Tables
Drag & Drop / No Code
Export to PDF
HIPAA Compliant
Import Existing Forms
Mobile Forms
Offline Forms
Pre-made Templates
Quizzes / Questionnaires
Reporting / Data Visualization
Signup Forms
Surveys

Revenue Intelligence

Actionable Insights
Alerts / Notifications
CRM Interactions
Call Scoring
Conversation Intelligence
Dashboard
Email/Message Interactions
Market Intelligence
Phone Call Interactions
Pipeline Visibility
Sales Coaching
Video Call Interactions

Product Features

Call Accounting

By-Extension Reporting
Call Duration
Call Monitoring
Call Volume
Caller Identification
Inbound Reporting
Outbound Reporting
Unattended Call Management
Who Answered Log

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