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Description
Make a single request through CallMultiplier or visit our website to submit your text message, and we will promptly enhance it and send your critical recorded voice or mass text communication to everyone in your group. CallMultiplier is designed to disseminate vital information swiftly and effectively for all kinds of groups, regardless of their size. We are at your service whenever you require assistance. Be it late on a Saturday night or early on a Tuesday morning, you can connect with a dedicated CallMultiplier representative in our Oklahoma City office, who is ready to assist you! Experience our service without any risk! We are so confident that our voice broadcasting and mass texting solutions will satisfy your needs that we offer a full refund of your payment if you decide to cancel for any reason within the first 30 days. Your time is valuable, and when you have a crucial message to share with your group, CallMultiplier is here to provide a seamless solution that allows you to communicate more efficiently than ever before. With our reliable service, getting your message out has never been easier.
Description
Exelysis allows intelligent routing of calls through group-based routing. This ensures optimal agent resource utilization. Exelysis Contact Center allows each call to be multi-tagged based upon its characteristics, which allows for fine-grained handling. Agent groups act as the bonding agent between call handlers and agents. Groups can be abstracted to represent skills, departments, campaigns and allow for great flexibility in modeling call routing scenarios. You can combine groups into sets to create more complex scenarios. Based on the call's characteristics, queueing is dynamically performed. Priorities allow for fine tuning of the order of call handling, and advanced features such as priority levels allow agents to assign important calls concurrently with their simplified workload.
API Access
Has API
API Access
Has API
Integrations
CRM Software™
PMS Cloud
Pricing Details
$6.99 per month
Free Trial
Free Version
Pricing Details
50e
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
CallMultiplier
Founded
1995
Country
United States
Website
www.callmultiplier.com
Vendor Details
Company Name
Exelysis
Founded
2013
Country
Greece
Website
www.exelysis.com
Product Features
SMS Marketing
2-Way Messaging
Artificial Intelligence
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win
Product Features
Call Center
Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics
Call Recording
Archiving
Call Sharing
Distributed Call Recording
Event Triggered Recording
File Transfer
Instant Retrieval
On-Demand Recording
Recording Bookmarking
Scheduled Recording
Screen Activity Recording
Video Call Recording
Softphone
Audio / Video Conferencing
Call Logging
Call Recording
Call Transfer
Caller Identification
Chat / Messaging
Contact Management
Fax Management
Unified Communications
Audio / Video Conferencing
Calendar Management
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
Mobile Access
Multi-User Collaboration
Voice Mail
