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Description
CallMonitor is tailored for business leaders, managers, and supervisors who utilize mobile call operators in their teams. This comprehensive call monitoring software is equipped with features designed to enhance business productivity while keeping you well-informed. It offers valuable insights and engaging statistics related to your company's phone communications. After installing CallMonitor on your employees' devices, you can immediately start monitoring calls and easily access their call history, logs, recordings, and performance metrics through your web browser. Additionally, it includes a customer database that tracks call patterns for each client. With CallMonitor, you can review the entire call history and logs for your workforce, ensuring effective oversight of your call center's operations. The software provides a diverse array of statistics that aid in the efficient management of your call center, and it also allows you to listen to recordings of each call made by your operators, all thanks to its high-quality call recording capabilities. This tool is essential for maintaining a high level of accountability and performance tracking within your team.
Description
Monitor all phone interactions originating from digital and advertising platforms through call analytics to identify which sources generate the highest-converting calls. Uphold product quality standards by reviewing these calls, enhancing your market efficiency, and ensuring robust quality assurance. Provide valuable insights that lead to a positive return on investment for clients while transforming discussions into successful conversions by connecting with numerous businesses and agencies. The Call Forwarding service empowers you to operate remotely without losing track of significant phone calls, offering your business the essential agility to optimize transactions in a fast-paced environment. Capture crucial information effortlessly by recording calls, allowing you to stay informed about customer feedback and ensuring that no vital action items are overlooked. Additionally, dynamic number insertion allows for real-time changes to your business phone numbers on your website based on the source of online marketing, thereby enabling marketers to pinpoint which specific marketing efforts attracted the most visitors. Such comprehensive tracking and analysis not only streamline communication but also significantly enhance overall marketing strategies.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
$10.99 per user per month
Free Trial
Free Version
Pricing Details
$7.99 per user, per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
CallMonitor
Website
callmonitor.app/
Vendor Details
Company Name
FreeCallTracking AI
Founded
2020
Country
United States
Website
freecalltracking.ai/
Product Features
Call Center
Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics
Product Features
Call Tracking
CRM
Call Log
Call Recording
Call Routing
Caller Identification
Campaign Management
Conversion Tracking
IVR / Voice Recognition
Keyword Tracking