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Average Ratings 0 Ratings
Description
We employ highly realistic voice technology that fosters authentic connections with your clients, leading to improved business results. An impressive 97% of customers are unlikely to realize they are conversing with an AI-driven system. With over 30 neural AI voices designed to emulate human emotions, we ensure that every interaction feels personal. Our platform offers real-time call history, recording capabilities, and transcription services, along with round-the-clock automated call management for both inbound and outbound communications. This guarantees precise messaging for flawless conversations, and with more than 3000 integration options, adapting it to your existing processes is seamless. AI voice agents provide a highly efficient and cost-effective solution suitable for various applications, from sales to customer support. Sales teams frequently find it challenging to reach all their leads in a timely manner; however, by utilizing a voice agent, they can automate outbound calls and effectively engage clients during conversations. With 24/7 automated outreach, you can ensure that no sales opportunity slips through the cracks while significantly boosting conversion rates through consistent and timely follow-ups on every lead. This innovative approach not only optimizes your sales strategy but also enhances overall customer satisfaction by providing immediate responses.
Description
Personalize customer experiences using data from your CRM, Helpdesk, or other SoR. Automate outbound dialing to provide proactive support and lead engagement at any size. Smooth customer journeys that are seamless and easy to use. Automated voicebots, IVR, and messaging can help customers assist themselves. Simple, intuitive tools can create any customer experience. Add pre-built babelforce functions into your workflows to automate key tasks.
API Access
Has API
API Access
Has API
Integrations
AWeber
ClickFunnels
Creovai
Google Calendar
HubSpot CRM
HubSpot Customer Platform
Jotform
Unbounce
Zapier
Zendesk
Integrations
AWeber
ClickFunnels
Creovai
Google Calendar
HubSpot CRM
HubSpot Customer Platform
Jotform
Unbounce
Zapier
Zendesk
Pricing Details
$47 per month
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
CallFluent
Website
callfluent.com
Vendor Details
Company Name
babelforce
Founded
2013
Country
Germany
Website
www.babelforce.com
Product Features
Product Features
Call Center
Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics
Conversational AI
Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant
Customer Service
Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management
IVR
Call Center
Call Logging
Call Recording
Call Routing
Multiple Scripts
Phone Key Input
Survey Management
Text to Speech
Voice Customization
Voice Mail
Telephony
Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration