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Description
CallCare serves as your dedicated partner for outsourced contact center and customer service solutions. We aim to enhance your customer experience, boost productivity, and pave the way for a more robust future for your business. Based in the UK, CallCare offers a multichannel support system that acts as a seamless extension of your internal team, ensuring complete customer satisfaction so that you can concentrate on excelling in your role. Recognizing that no two businesses are identical, we customize our solutions to address your specific needs. By collaborating closely with you, we develop a tailored strategy that directly targets the everyday challenges you encounter. If you're unsure how to enhance your customer experience, we are here to guide you in identifying the most effective areas to focus on. At CallCare, our level of involvement in your customer journey is entirely flexible, allowing you to dictate how we assist you in achieving your goals. Together, we can forge a path to success that is uniquely aligned with your vision.
Description
Maintain your current phone number while we assign you a distinctive local or toll-free number tailored for your business. You can choose to redirect your existing calls to this new number or utilize the one we offer in your website and marketing materials. Vicky will gladly manage incoming calls with a personalized greeting, assist in scheduling appointments, take messages during your absence, connect callers to the appropriate team members, provide answers to inquiries, and relay essential information regarding your services. Our exceptional, knowledgeable receptionists based in the US can easily differentiate between various call types, such as potential clients, existing customers, urgent matters, and more, managing each according to your specified guidelines. Moreover, you have the flexibility to forward or unforward calls whenever it suits you, whether that's consistently, for a few hours each day, or just particular days of the week. This system ensures that you're always connected while maintaining a professional image for your business.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$119 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
CallCare
Founded
1998
Country
United Kingdom
Website
www.callcare247.com
Vendor Details
Company Name
Vicky Virtual
Founded
2015
Country
United States
Website
vickyvirtual.com