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Average Ratings 0 Ratings
Description
CallCare serves as your dedicated partner for outsourced contact center and customer service solutions. We aim to enhance your customer experience, boost productivity, and pave the way for a more robust future for your business. Based in the UK, CallCare offers a multichannel support system that acts as a seamless extension of your internal team, ensuring complete customer satisfaction so that you can concentrate on excelling in your role. Recognizing that no two businesses are identical, we customize our solutions to address your specific needs. By collaborating closely with you, we develop a tailored strategy that directly targets the everyday challenges you encounter. If you're unsure how to enhance your customer experience, we are here to guide you in identifying the most effective areas to focus on. At CallCare, our level of involvement in your customer journey is entirely flexible, allowing you to dictate how we assist you in achieving your goals. Together, we can forge a path to success that is uniquely aligned with your vision.
Description
Customers anticipate swift communication when reaching out. We manage these expectations, allowing you to impress them with exceptional service. Our North American-based virtual receptionists respond as if they were right in your office. Your focus is the primary driving force behind your business's success, and we assist you in maintaining that focus where it truly counts. When a call comes in during the hours you’ve allocated for Conversational to respond, a dedicated receptionist greets the caller with a personalized message that reflects your brand. The receptionist adheres to your specific call protocols, whether that's scheduling appointments, addressing frequently asked questions, or taking down messages. You can instantly receive details about calls, messages, and new appointments, seamlessly integrated into your calendar, ensuring you never miss a beat. This level of support ensures that your clients feel valued and attended to at all times.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$209 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
CallCare
Founded
1998
Country
United Kingdom
Website
www.callcare247.com
Vendor Details
Company Name
Conversational
Country
United States
Website
conversational.com