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Average Ratings 0 Ratings

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features
design
support

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Write a Review

Description

Experience a comprehensive solution designed to accelerate your business growth by expanding your reach and reducing transfer costs. To kick things off, we offer a generous 5000 minutes for free! CallBlitzer’s all-inclusive platform equips your organization with essential tools to create highly targeted campaigns that can effortlessly scale to handle substantial call volumes. Additionally, this system enhances your ability to connect with customers swiftly and effectively. With the intuitive “Press 1” feature from CallBlitzer, you can seamlessly redirect recipients to your team of live agents for further assistance, all while utilizing our robust system. Our Voice Broadcasting service is loaded with customizable features tailored to align with your specific business requirements. By leveraging our platform's advanced end-to-end capabilities, you gain the freedom to personalize every aspect of your campaign, from dialing techniques to transfer options, ensuring maximum engagement and outreach to your audience. This enables businesses to not only reach more customers but also cultivate lasting relationships through effective communication strategies.

Description

The SpitFire Enterprise Predictive Dialer is a comprehensive software solution designed for managing blended inbound and outbound call center operations, featuring an unlimited number of lines and an intuitive interface that is both user-friendly and cost-effective. This robust enterprise system includes six distinct dialer modes: Predictive Dialer, Fixed Rate Dialer, Quick Connect Dialer, Preview Dialer, Manual Dialer, and Click to Dial. With a pre-loaded database of phone numbers, SEP efficiently initiates outbound calls and seamlessly connects answered calls to available agents, optimizing performance. Furthermore, the system meticulously tracks call center activity and call durations, dynamically adjusting the dialing rate to reduce idle time for agents, thereby enhancing productivity and overall efficiency in call management. Such features make the SEP an invaluable tool for any organization looking to streamline its calling processes and maximize agent utilization.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Act! No 
Pipedrive No 
Zoho CRM No 

Integrations

Act! Yes 
Pipedrive Yes 
Zoho CRM Yes 

Pricing Details

No price information available.
Free Trial Yes 
Free Version Yes 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based No 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

CallBlitzer

Founded

2006

Country

United States

Website

www.callblitzer.com

Vendor Details

Company Name

OPC Marketing

Founded

2001

Country

United States

Website

www.spitfiredialers.com

Product Features

Predictive Dialer

Call Monitoring No 
Call Recording No 
Call Results No 
Call Transfer No 
Callback Scheduling No 
Campaign Specific Caller ID No 
Contact Management No 
FCC Compliance No 
FTC Compliance No 
Lead Capture No 
Lead Management No 

Product Features

Call Center

Blended Call Center Yes 
Call Logging Yes 
Call Recording Yes 
Call Scripting Yes 
Campaign Management Yes 
Database No 
Escalation Management Yes 
IVR / Voice Recognition No 
Inbound Call Center Yes 
Manual Dialer Yes 
Outbound Call Center Yes 
Predictive Dialer Yes 
Progressive Dialer Yes 
Queue Management No 
Real-time Chat Yes 
Reporting/Analytics Yes 

Predictive Dialer

Call Monitoring Yes 
Call Recording Yes 
Call Results Yes 
Call Transfer Yes 
Callback Scheduling Yes 
Campaign Specific Caller ID Yes 
Contact Management Yes 
FCC Compliance Yes 
FTC Compliance Yes 
Lead Capture Yes 
Lead Management Yes 

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