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ease
features
design
support

Average Ratings 0 Ratings

Total
ease
features
design
support

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Description

CallBack HVAC is a follow-up tool for HVAC shops that miss calls while technicians and office staff are busy. With a compatible phone route and an approved texting number, a caller who reaches a supported unanswered-call outcome hears a consent prompt. If they press 1, the system can send one service text. The owner reviews any reply and makes the callback; the software does not answer every call or book jobs for you. The core plan includes caller records, a callback queue, message templates, lead status, basic reporting and CSV export. One dashboard reply is allowed after an incoming customer text. Staff must continue to handle booking and ongoing customer contact. AI CSR call handling is a separate pilot subject to review and activation, not part of the base trial. Core software costs $149/month after a 14-day trial that starts when the email address is confirmed. No card is required to start the software trial. Setup and carrier review use trial time. Provider number rental, registration, voice calls, messages and carrier fees are additional, including during the trial. Twilio is the standard setup; Telnyx and Plivo need availability confirmation before selection. A successful call-and-text test is required before customer use.

Description

WaveKat Voice is an application for Mac and Linux that transforms your computer into a fully functional business phone line. By linking to your existing phone provider, such as Twilio, Telnyx, or 2talk, you can seamlessly make and receive calls directly from your laptop without needing additional hardware or a desk phone. The app remains discreetly in your menu bar, ready to alert you when a call comes in. All conversations are automatically recorded and stored as soon as you end the call, accompanied by a real-time transcript that allows you to focus on the discussion rather than taking notes. By default, calls, recordings, and transcripts are retained locally on your device; only if you log into a WaveKat account are your records synced to the cloud, enabling access from any location. Currently available for free during its public beta phase, WaveKat Voice is designed to be lightweight and prioritize user privacy, continuously updating itself in the background for your convenience. Its intuitive interface and robust features make it an ideal choice for professionals seeking a streamlined communication solution.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Claude No 
Cursor No 
GitHub No 
Google No 
HubSpot CRM No 
OnSIP No 
Plivo No 
Telnyx No 
Twilio Yes 
Twilio Voice No 

Integrations

Claude Yes 
Cursor Yes 
GitHub Yes 
Google Yes 
HubSpot CRM Yes 
OnSIP Yes 
Plivo Yes 
Telnyx Yes 
Twilio No 
Twilio Voice Yes 

Pricing Details

$149/month
Core software: $149/month after a 14-day no-card trial starting after email confirmation. The trial runs during provider setup and carrier review. Customer use requires a paid provider account, approved texting number, registration, compatible routing, consent and a successful call-and-text test. Provider number, registration/campaign, call, text and carrier fees are separate, including during the software trial. Twilio is standard; confirm Telnyx or Plivo availability before choosing either. AI CSR pilots are separate.
Free Trial Yes 
Free Version No 

Pricing Details

$0/user
Free Trial No 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based No 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac Yes 
Linux Yes 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

CallBack HVAC

Founded

2026

Country

United States

Website

callbackhvac.com

Vendor Details

Company Name

WaveKat

Founded

2026

Country

New Zealand

Website

wavekat.com

Product Features

HVAC

Billing & Invoicing No 
Customer Database Yes 
Dispatch Management No 
Inventory Control No 
Job Management No 
Maintenance Scheduling No 
Mobile Access No 
Quotes / Estimates No 
Routing No 
Scheduling No 
Service History Tracking No 
Technician Management No 
Work Order Management No 

SMS Marketing

2-Way Messaging Yes 
Artificial Intelligence No 
Contact Management Yes 
MMS No 
Mass Texting No 
Message Personalization Yes 
Mobile Coupons No 
Mobile Keywords No 
Polls / Voting No 
Reporting/Analytics Yes 
Scheduled Messaging No 
Shortcodes No 
Text-to-Win No 

Product Features

Softphone

Audio / Video Conferencing No 
Call Logging Yes 
Call Recording Yes 
Call Transfer Yes 
Caller Identification Yes 
Chat / Messaging No 
Contact Management Yes 
Fax Management No 

Alternatives

Alternatives