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Description
CallBack HVAC is a follow-up tool for HVAC shops that miss calls while technicians and office staff are busy. With a compatible phone route and an approved texting number, a caller who reaches a supported unanswered-call outcome hears a consent prompt. If they press 1, the system can send one service text. The owner reviews any reply and makes the callback; the software does not answer every call or book jobs for you.
The core plan includes caller records, a callback queue, message templates, lead status, basic reporting and CSV export. One dashboard reply is allowed after an incoming customer text. Staff must continue to handle booking and ongoing customer contact. AI CSR call handling is a separate pilot subject to review and activation, not part of the base trial.
Core software costs $149/month after a 14-day trial that starts when the email address is confirmed. No card is required to start the software trial. Setup and carrier review use trial time. Provider number rental, registration, voice calls, messages and carrier fees are additional, including during the trial. Twilio is the standard setup; Telnyx and Plivo need availability confirmation before selection. A successful call-and-text test is required before customer use.
Description
Accelerate your response time, enhance your brand identity, and maintain your distinctive style without dedicating countless hours to replies. ReplyPilot serves as your AI assistant for digital communications, generating fast and tailored responses that resonate with your unique voice. With ReplyPilot, you can ensure that every interaction remains genuine and aligned with your brand's essence, whether in personal or business contexts. It seamlessly adapts to your specific tone, style, and even local jargon, making sure each engagement feels authentic. Additionally, it allows you to manage your replies effortlessly across various platforms. You can easily customize and publish your content with ReplyPilot's user-friendly interface. By supporting multiple languages, ReplyPilot helps you connect with audiences worldwide. Select the ideal plan that will enhance your social media visibility. Your data security is of utmost importance to ReplyPilot; all information is safeguarded through encryption both during transmission and while stored, adhering to major data protection laws like GDPR and CCPA. This strong focus on security not only protects your sensitive communications but also instills confidence in your interactions online while you build relationships.
API Access
Has API
API Access
Has API
Integrations
Google Chrome
Instagram
LinkedIn
TikTok
Twilio
X (Twitter)
YouTube
Integrations
Google Chrome
Instagram
LinkedIn
TikTok
Twilio
X (Twitter)
YouTube
Pricing Details
$149/month
Core software: $149/month after a 14-day no-card trial starting after email confirmation. The trial runs during provider setup and carrier review. Customer use requires a paid provider account, approved texting number, registration, compatible routing, consent and a successful call-and-text test. Provider number, registration/campaign, call, text and carrier fees are separate, including during the software trial. Twilio is standard; confirm Telnyx or Plivo availability before choosing either. AI CSR pilots are separate.
Free Trial
Free Version
Pricing Details
$10 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
CallBack HVAC
Founded
2026
Country
United States
Website
callbackhvac.com
Vendor Details
Company Name
ReplyPilot
Founded
2024
Website
replypilot.app/
Product Features
HVAC
Billing & Invoicing
Customer Database
Dispatch Management
Inventory Control
Job Management
Maintenance Scheduling
Mobile Access
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Technician Management
Work Order Management
SMS Marketing
2-Way Messaging
Artificial Intelligence
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win
