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Description
CallBack HVAC is a follow-up tool for HVAC shops that miss calls while technicians and office staff are busy. With a compatible phone route and an approved texting number, a caller who reaches a supported unanswered-call outcome hears a consent prompt. If they press 1, the system can send one service text. The owner reviews any reply and makes the callback; the software does not answer every call or book jobs for you.
The core plan includes caller records, a callback queue, message templates, lead status, basic reporting and CSV export. One dashboard reply is allowed after an incoming customer text. Staff must continue to handle booking and ongoing customer contact. AI CSR call handling is a separate pilot subject to review and activation, not part of the base trial.
Core software costs $149/month after a 14-day trial that starts when the email address is confirmed. No card is required to start the software trial. Setup and carrier review use trial time. Provider number rental, registration, voice calls, messages and carrier fees are additional, including during the trial. Twilio is the standard setup; Telnyx and Plivo need availability confirmation before selection. A successful call-and-text test is required before customer use.
Description
Stop missing out on potential revenue. Discover how text-to-buy automation has transformed the landscape for direct-to-consumer brands. Our services not only match what your current provider offers but also go beyond, ensuring we prioritize your performance. We seamlessly transfer your contact lists, workflows, and automation systems, making all necessary connections for you. You will always have access to your SMS subscriber list, and if you're utilizing platforms like Klaviyo or Sendlane, any permissions will synchronize automatically. OneText is an innovative platform that enables you to convert phone numbers into stored payment methods, facilitating secure and straightforward text-to-buy purchases. With OneText, customers can swiftly make transactions via their mobile devices without needing their physical credit cards each time, streamlining the online shopping experience to just a word. Enhance your subscriber list through robust automation and tailored messaging. Embrace the potential of text-to-buy solutions and transform how you engage and convert customers through SMS marketing campaigns, ultimately boosting your sales and customer satisfaction.
API Access
Has API
API Access
Has API
Integrations
Authorize.Net
Klaviyo
Maverick
PayPal
Salesforce Agentforce Commerce
Sendlane
Shopify
Stripe
Twilio
WooCommerce
Integrations
Authorize.Net
Klaviyo
Maverick
PayPal
Salesforce Agentforce Commerce
Sendlane
Shopify
Stripe
Twilio
WooCommerce
Pricing Details
$149/month
Core software: $149/month after a 14-day no-card trial starting after email confirmation. The trial runs during provider setup and carrier review. Customer use requires a paid provider account, approved texting number, registration, compatible routing, consent and a successful call-and-text test. Provider number, registration/campaign, call, text and carrier fees are separate, including during the software trial. Twilio is standard; confirm Telnyx or Plivo availability before choosing either. AI CSR pilots are separate.
Free Trial
Free Version
Pricing Details
$0.007 per SMS
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
CallBack HVAC
Founded
2026
Country
United States
Website
callbackhvac.com
Vendor Details
Company Name
OneText
Founded
2021
Country
United States
Website
home.onetext.com
Product Features
HVAC
Billing & Invoicing
Customer Database
Dispatch Management
Inventory Control
Job Management
Maintenance Scheduling
Mobile Access
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Technician Management
Work Order Management
SMS Marketing
2-Way Messaging
Artificial Intelligence
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win
Product Features
SMS Marketing
2-Way Messaging
Artificial Intelligence
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win
