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Average Ratings 0 Ratings

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Description

CallBack HVAC is a follow-up tool for HVAC shops that miss calls while technicians and office staff are busy. With a compatible phone route and an approved texting number, a caller who reaches a supported unanswered-call outcome hears a consent prompt. If they press 1, the system can send one service text. The owner reviews any reply and makes the callback; the software does not answer every call or book jobs for you. The core plan includes caller records, a callback queue, message templates, lead status, basic reporting and CSV export. One dashboard reply is allowed after an incoming customer text. Staff must continue to handle booking and ongoing customer contact. AI CSR call handling is a separate pilot subject to review and activation, not part of the base trial. Core software costs $149/month after a 14-day trial that starts when the email address is confirmed. No card is required to start the software trial. Setup and carrier review use trial time. Provider number rental, registration, voice calls, messages and carrier fees are additional, including during the trial. Twilio is the standard setup; Telnyx and Plivo need availability confirmation before selection. A successful call-and-text test is required before customer use.

Description

KroLead is a customer relationship management (CRM) application designed for small businesses and sales teams utilizing Android devices to effectively handle leads via phone calls, WhatsApp, and consistent follow-ups. The platform enables users to arrange contacts within customizable stages of a pipeline, maintain notes and conversation histories, designate lead owners, and plan calls along with subsequent actions using a 30-day agenda complemented by overdue alerts. An optional feature called Call Pilot enhances user experience by providing caller and lead context prior to a conversation, allowing for a quick logging of call outcomes with a single tap. Moreover, the application facilitates WhatsApp message templates, product catalogs linked to specific leads, as well as the ability to import and export data in CSV format, all while supporting collaborative workflows for both owners and team members. Users can access core lead information offline, which will automatically sync once the device regains connectivity. Additionally, on compatible Android devices, it allows users to link existing call recordings to lead entries and back them up to Google Drive. Security is prioritized with encrypted local storage and options for biometric locking, ensuring that sensitive information remains protected. New users are offered a complimentary one-month trial of the app, while ongoing access is available at a cost per user seat. This makes KroLead a comprehensive tool for managing customer relationships and streamlining sales processes effectively.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Google Drive No 
Twilio Yes 

Integrations

Google Drive Yes 
Twilio No 

Pricing Details

$149/month
Core software: $149/month after a 14-day no-card trial starting after email confirmation. The trial runs during provider setup and carrier review. Customer use requires a paid provider account, approved texting number, registration, compatible routing, consent and a successful call-and-text test. Provider number, registration/campaign, call, text and carrier fees are separate, including during the software trial. Twilio is standard; confirm Telnyx or Plivo availability before choosing either. AI CSR pilots are separate.
Free Trial Yes 
Free Version No 

Pricing Details

$8/user/month
New users can try KroLead free for one month. After the trial, access is sold per seat at $8 per 30 days outside India or ₹239 per 30 days in India. Annual plans are $72 per seat outside India and ₹2,868 per seat in India. Taxes and final subscription terms are confirmed in the app; AI credit packs are separate.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based No 
On-Premises No 
iPhone App No 
iPad App No 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

CallBack HVAC

Founded

2026

Country

United States

Website

callbackhvac.com

Vendor Details

Company Name

KroLead

Country

India

Website

www.krolead.com

Product Features

HVAC

Billing & Invoicing No 
Customer Database Yes 
Dispatch Management No 
Inventory Control No 
Job Management No 
Maintenance Scheduling No 
Mobile Access No 
Quotes / Estimates No 
Routing No 
Scheduling No 
Service History Tracking No 
Technician Management No 
Work Order Management No 

SMS Marketing

2-Way Messaging Yes 
Artificial Intelligence No 
Contact Management Yes 
MMS No 
Mass Texting No 
Message Personalization Yes 
Mobile Coupons No 
Mobile Keywords No 
Polls / Voting No 
Reporting/Analytics Yes 
Scheduled Messaging No 
Shortcodes No 
Text-to-Win No 

Product Features

CRM

Calendar/Reminder System No 
Call Logging No 
Document Storage No 
Email Marketing No 
Internal Chat Integration No 
Lead Scoring No 
Marketing Automation Integration No 
Mobile Access No 
Quotes / Proposals No 
Segmentation No 
Social Media Integration No 
Task Management No 
Territory Management No 

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