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Description
Call Welcome is an AI-driven cloud phone receptionist designed specifically for home service trades in Canada. It operates by receiving calls that are forwarded from the business's existing phone number. The AI receptionist informs callers of its nature and that their call will be transcribed, while also providing answers to pre-defined questions related to business hours, service areas, and available services. Additionally, it collects vital information from the caller, including their name, callback number, address, job specifics, urgency levels, and preferred times for callbacks. Messages, along with transcripts, are sent via text to the business and stored in an online inbox for easy access. Businesses have the flexibility to set emergency criteria for redirecting urgent calls to the owner's personal phone, determine if the service should operate beyond standard business hours, and even decline sales inquiries. This service is applicable for various sectors, including plumbing, electrical work, heating and cooling services, roofing, garage door repairs, painting, tiling, paving, landscaping, pool maintenance, and home cleaning. Subscription plans feature monthly call-minute limits, with options for per-minute overages or voicemail services once the allotted minutes are exhausted. The versatility of Call Welcome makes it an essential tool for enhancing customer interaction and streamlining business operations.
Description
HelloZay serves as a virtual receptionist tailored for small businesses and various trades, such as HVAC, plumbing, electrical, alarm and security services, roofing, landscaping, and garage doors, among others. Your phone receives calls first, and when you’re unavailable, HelloZay steps in to respond like a professional receptionist around the clock, including during evenings, weekends, and holidays. It welcomes callers with your business name, gathers essential details such as their name, phone number, address, and service request, and promptly sends you a comprehensive summary via text or email, enabling you to follow up and secure the job. The setup process is quick and straightforward: simply create an account, input your business details, download the complimentary app for iOS or Android, and activate call forwarding. There’s no need for additional hardware or long-term commitments. The Single-Line plan offers unlimited minutes, a personalized business greeting, and immediate call summaries for just $59 per month plus tax, along with a risk-free 14-day trial to experience the service firsthand. This innovative solution allows you to maintain professionalism while ensuring you never miss an opportunity to connect with potential clients.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
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Screenshots View All
No images available
Integrations
No details available.
Integrations
No details available.
Pricing Details
$99 CAD per month
Starter is $99 CAD/month plus applicable tax for 400 minutes. Extra minutes cost $0.25 CAD each plus tax, or calls can go to voicemail when the allowance is used. A 14-day free trial is available.
Free Trial
Yes
Free Version
No
Pricing Details
$59/month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
No
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Call Welcome
Founded
2026
Country
Canada
Website
callwelcome.ca
Vendor Details
Company Name
HelloZay
Founded
2026
Country
United States
Website
www.hellozay.com