Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Call Welcome is an AI-driven cloud phone receptionist designed specifically for home service trades in Canada. It operates by receiving calls that are forwarded from the business's existing phone number. The AI receptionist informs callers of its nature and that their call will be transcribed, while also providing answers to pre-defined questions related to business hours, service areas, and available services. Additionally, it collects vital information from the caller, including their name, callback number, address, job specifics, urgency levels, and preferred times for callbacks. Messages, along with transcripts, are sent via text to the business and stored in an online inbox for easy access. Businesses have the flexibility to set emergency criteria for redirecting urgent calls to the owner's personal phone, determine if the service should operate beyond standard business hours, and even decline sales inquiries. This service is applicable for various sectors, including plumbing, electrical work, heating and cooling services, roofing, garage door repairs, painting, tiling, paving, landscaping, pool maintenance, and home cleaning. Subscription plans feature monthly call-minute limits, with options for per-minute overages or voicemail services once the allotted minutes are exhausted. The versatility of Call Welcome makes it an essential tool for enhancing customer interaction and streamlining business operations.

Description

CallsAround operates as a round-the-clock AI answering service equipped with emergency dispatch capabilities tailored for home-service industries, including restoration, HVAC, plumbing, electrical, and cleaning sectors. It efficiently handles every call directed to your local number using a customizable AI receptionist that provides a natural interaction experience, qualifies potential leads, responds to frequently asked questions, takes messages, and checks availability on Google Calendar. In the case of genuine emergencies, the system bypasses message-taking and initiates a dispatch process: it alerts your designated on-call personnel in a specified order (up to ten contacts) while accommodating availability windows on Dispatch, recognizes answering machines to ensure voicemails aren't counted as answers, dispatches SMS notifications during each escalation step, and performs warm transfers with context about the caller. With carrier-level dead-man failover, calls will continue to route to your phone even if there are issues with the AI system. Each interaction is meticulously documented through recordings, transcripts, and a detailed escalation history. Additionally, it boasts seamless integrations with platforms such as Jobber, Housecall Pro, JobNimbus, PSA, and ServiceMonster, as well as compatibility with Zapier, API connections, and signed webhooks, ensuring a comprehensive and efficient service solution. This multifaceted approach not only enhances customer engagement but also streamlines operations for service businesses, helping them maintain high levels of service even during peak times or emergencies.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

No images available

Screenshots View All

No images available

Integrations

No details available.

Integrations

No details available.

Pricing Details

$99 CAD per month
Starter is $99 CAD/month plus applicable tax for 400 minutes. Extra minutes cost $0.25 CAD each plus tax, or calls can go to voicemail when the allowance is used. A 14-day free trial is available.
Free Trial Yes 
Free Version No 

Pricing Details

$79/month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Call Welcome

Founded

2026

Country

Canada

Website

callwelcome.ca

Vendor Details

Company Name

TetraCore

Country

United States

Website

callsaround.com

Product Features

Product Features

Alternatives

Alternatives

Run a Call Reviews

Run a Call

Runacall, Inc
Ringbrook Reviews

Ringbrook

Reservation Destination LLC
Cedri Reviews

Cedri

Cedri Inc.