Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Call Accounting Mate is a robust and efficient call accounting software solution designed to track and report on telephone call activity comprehensively. This software is adaptable for use across a wide range of sectors, including hospitality, retail, government, brokerage firms, financial institutions, and educational organizations. As telecom managers face challenges in assigning telecom expenses to different departments, cost centers, or individuals, this Telemanagement tool effectively identifies charges, uncovers misuse, and enhances overall productivity. Call Accounting Mate provides real-time monitoring of both incoming and outgoing calls, facilitating timely management responses. Additionally, users can set up alarms and generate reports for critical situations such as 911 emergency notifications, toll fraud detection, or misuse alerts. With its integrated contact database, users can swiftly trace all calls associated with a specific telephone number, categorizing them as either personal or business-related, which adds an extra layer of accountability to call management. Furthermore, this comprehensive approach ensures that organizations can maintain control over their telecommunication resources while promoting efficient usage.
Description
FairMate, a creation of the company dimedis, which stands for "digital media distribution," is a medium-sized IT firm based in Cologne and established in 1996. Our expertise lies in crafting software and platform solutions that focus on two key areas: Smart Retail and Smart Fair. Among our notable products are the digital signage software "kompas," the visitor management tool for trade fairs and events known as "FairMate," and the innovative fully automated admission control system "ViCo." We proudly serve a diverse range of clients, which includes well-known names like Snipes, XXXL Lutz, Messe Düsseldorf, koelnmesse, EnBW, and the Cologne Zoo, among others. FairMate Business Intelligence serves as a powerful tool for visualizing intricate data, acting as your primary hub for crucial information. It simplifies complex statistics, presenting all relevant data clearly on a dashboard that is accessible even on mobile devices, ensuring that you can stay informed no matter where you are. This seamless integration of information empowers users to make informed decisions quickly and efficiently.
API Access
Has API
No
API Access
Has API
No
Integrations
Grip
No
Pricing Details
$375 one-time payment
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Callaccounting.ws
Founded
2001
Country
Canada
Website
www.callaccounting.ws
Vendor Details
Company Name
dimedis
Founded
1997
Country
Germany
Website
www.fairmate.eu/en/24
Product Features
Call Accounting
By-Extension Reporting
Yes
Call Duration
Yes
Call Monitoring
Yes
Call Volume
Yes
Caller Identification
Yes
Inbound Reporting
Yes
Outbound Reporting
Yes
Unattended Call Management
Yes
Who Answered Log
No
Product Features
Visitor Management
Alerts/Notifications
Yes
Badge Management
Yes
Document Management
Yes
ID Scan
Yes
Pre-Registration
Yes
Registration Management
Yes
Self Check-in
Yes
Visitor Tracking
Yes
Watch List
Yes