Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Calibration Control (CC), is used for maintenance, calibration, and general asset management. You can quickly and visually track equipment that needs calibration or maintenance using customizable highlighted grids or auto emails. Audit trails are maintained to track equipment traceability, people and companies, as well as attachments, certificates, and other information.
Automate calibration control with custom or default barcode labels scannable by time-saver dialogs to increase speed. You can create custom reports or modify existing ones using the Report Designer.
CC is used by ISO, FDA, and ANSI quality systems to maintain compliance and communicate that compliance to auditors or internal customers. Although CC was developed in a manufacturing environment, it can also be used in other industries such as Metrology Services, Health Care, Aviation/Aerospace, Mining, Testing, Maintenance, Designer Engineering, Oil Wells, Distribution, Packaging, among others.
Description
Calibre stands out as a top-tier call recording solution that converts recorded interactions and their related metadata into actionable intelligence for decision-making. As a dependable and comprehensive tool for business enhancement, Calibre not only boosts performance and productivity but also elevates customer satisfaction, while simultaneously mitigating risks, lowering operational expenses, and increasing profitability. Designed with robust, high-quality digital recording capabilities and an intelligent framework, Calibre is adaptable to suit the requirements of contact centers of any size. With support from prompt and professional certified technicians and the I’m Alive™ proactive monitoring system, clients can implement Calibre with assurance. Additionally, Calibre features an Advanced API and event triggers to ensure the secure archiving of sensitive data and maintain compliance with rigorous security protocols. Communications are fortified through multi-layer algorithms and data encryption, ensuring restricted access and safeguarding confidential information, ultimately fostering a trustworthy environment for users. This all-encompassing approach positions Calibre as an indispensable partner in achieving operational excellence.
API Access
Has API
No
API Access
Has API
No
Pricing Details
$768
Calibration Control offers a free live demo and a 30-day free trial. A single user base license costs $768 per seat (i.e., installed on a single workstation) or $1,037 for concurrent (i.e., installed on multiple workstations but with access for only one user). Additional seats are offered at $200 per seat and $300 for concurrent users. Terminal users are available at $50 per seat or $75 for concurrent users. Read Only users can be added to the system for free. Plans include 12 months of support and upgrades.
Free Trial
Yes
Free Version
No
Pricing Details
$15000 one-time payment
Free Trial
No
Free Version
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Vendor Details
Company Name
Ape Software
Founded
1992
Country
United States
Website
apesoftware.com/calibration-management-software
Vendor Details
Company Name
HigherGround
Founded
1973
Country
United States
Website
www.higherground.com/calibre
Product Features
Asset Tracking
Activity Tracking
Yes
Audit Trails
Yes
Barcoding / RFID
Yes
Checkout / Check-In
Yes
Depreciation Tracking
No
Disposal Tracking
Yes
Inventory Management
Yes
Location Tracking
Yes
QR Codes
Yes
Reservations
No
Service History
Yes
Calibration Management
Calibration Instructions
Yes
Calibration Schedules
Yes
Compliance Management
Yes
Device History
Yes
Due Date Tracking
Yes
Gage Management
Yes
Label Printing
Yes
Measurement Readings
Yes
Multi-Station Management
Yes
Out-of-Tolerance Notification
Yes
Statistical Data Reporting
Yes
Maintenance Management
Asset Tracking
Yes
Billing & Invoicing
No
Calibration Management
Yes
Dispatch Management
No
Inventory Control
No
Inventory Management
Yes
Key & Lock Management
No
Mobile Access
No
Planning Calendar
No
Predictive Maintenance
No
Preventive Maintenance
Yes
Purchasing
No
Scheduling
Yes
Service History Tracking
Yes
Technician Management
Yes
Work Order Management
Yes
Product Features
Call Recording
Archiving
Yes
Call Sharing
No
Distributed Call Recording
No
Event Triggered Recording
No
File Transfer
No
Instant Retrieval
Yes
On-Demand Recording
Yes
Recording Bookmarking
Yes
Scheduled Recording
Yes
Screen Activity Recording
No
Video Call Recording
No
Workforce Optimization (WFO)
Interaction Analytics
No
Liability Recording
No
Performance Management
No
Quality Management
No
Real-time Guidance
No
Reporting
No
Speech Analytics
No
Surveying
No
Workforce Management
No
eLearning
No