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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

For high-integrity measurement and control systems, it is essential to meticulously calibrate each instrument to ensure they operate within their designated parameters. Calibrate™ oversees the entire calibration procedure and offers easily accessible certification that can be audited without hassle. The era of managing calibrations through numerous separate spreadsheets across various devices is behind us. Calibrate™ serves as an online management system for metering calibration, specifically engineered to enhance the calibration workflow through a single, centralized database that preserves a comprehensive audit trail of all calibrations conducted. Users can set up one or more calibrations for each piece of equipment stored in the database by utilizing templates from Calibrate™'s extensive library of metering calculations. Furthermore, these templates are adaptable, modifying themselves to accommodate the necessary form type as options and parameters are established. This innovative system not only boosts efficiency but also significantly reduces the chances of errors in the calibration process.

Description

Calibre stands out as a top-tier call recording solution that converts recorded interactions and their related metadata into actionable intelligence for decision-making. As a dependable and comprehensive tool for business enhancement, Calibre not only boosts performance and productivity but also elevates customer satisfaction, while simultaneously mitigating risks, lowering operational expenses, and increasing profitability. Designed with robust, high-quality digital recording capabilities and an intelligent framework, Calibre is adaptable to suit the requirements of contact centers of any size. With support from prompt and professional certified technicians and the I’m Alive™ proactive monitoring system, clients can implement Calibre with assurance. Additionally, Calibre features an Advanced API and event triggers to ensure the secure archiving of sensitive data and maintain compliance with rigorous security protocols. Communications are fortified through multi-layer algorithms and data encryption, ensuring restricted access and safeguarding confidential information, ultimately fostering a trustworthy environment for users. This all-encompassing approach positions Calibre as an indispensable partner in achieving operational excellence.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Azure Marketplace No 
Linc No 
Microsoft 365 Yes 

Integrations

Azure Marketplace Yes 
Linc Yes 
Microsoft 365 No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Pricing Details

$15000 one-time payment
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based No 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

Ambrit

Founded

1985

Country

United Kingdom

Website

www.ambrit.com/products/calibrate/

Vendor Details

Company Name

HigherGround

Founded

1973

Country

United States

Website

www.higherground.com/calibre

Product Features

Calibration Management

Calibration Instructions Yes 
Calibration Schedules Yes 
Compliance Management No 
Device History No 
Due Date Tracking No 
Gage Management No 
Label Printing No 
Measurement Readings No 
Multi-Station Management Yes 
Out-of-Tolerance Notification Yes 
Statistical Data Reporting Yes 

Product Features

Call Recording

Archiving Yes 
Call Sharing No 
Distributed Call Recording No 
Event Triggered Recording No 
File Transfer No 
Instant Retrieval Yes 
On-Demand Recording Yes 
Recording Bookmarking Yes 
Scheduled Recording Yes 
Screen Activity Recording No 
Video Call Recording No 

Workforce Optimization (WFO)

Interaction Analytics No 
Liability Recording No 
Performance Management No 
Quality Management No 
Real-time Guidance No 
Reporting No 
Speech Analytics No 
Surveying No 
Workforce Management No 
eLearning No 

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