Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
With Calero's single-platform solution, you can leverage automation with our technology expense management platform to become an extension of your team.
Calero, a global technology expense management provider, offers solutions for telecom, mobility, and SaaS.
Description
TEMExpert Business Intelligence enables organizations to monitor past expenditures and usage, gather insights from analytics and reports, and conduct precise evaluations of their telecom environment's health. This platform offers exceptional performance, advanced analytical tools, affordable ownership costs, swift report generation, and excellent self-service options for users. Since its inception, Business Intelligence has been a fundamental strength of Convergence, backed by a team with a cumulative experience of over 30 years in the field. Although conducting historical audits to uncover overcharges proves beneficial and can yield short-term results, it does not address the larger issue of enhancing long-term management of telecom expenses; as overcharges and billing mistakes tend to recur annually, a more sustainable solution is necessary. Ongoing monitoring and improvement strategies must be implemented to effectively manage and optimize telecom expenditures in the long run.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
Asana
Yes
Azure App Service
Yes
Box
Yes
Cisco Webex Calling
Yes
Docusign
Yes
Google
Yes
Microsoft 365
Yes
Microsoft Teams
Yes
Okta
Yes
RingCentral Automatic Call Recording
Yes
Integrations
Asana
No
Azure App Service
No
Box
No
Cisco Webex Calling
No
Docusign
No
Google
No
Microsoft 365
No
Microsoft Teams
No
Okta
No
RingCentral Automatic Call Recording
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
No
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Calero
Founded
1982
Country
United States
Website
www.calero.com
Vendor Details
Company Name
Convergence Analytics
Founded
2007
Country
Belgium
Website
www.convergence-analytics.com
Product Features
Billing and Provisioning
Billing & Invoicing
Yes
Carrier Access Billing
Yes
Contract Management
Yes
Customer Accounts
No
Customizable Billing
Yes
Flexible Rate Tables
No
Internet
Yes
Order Management
Yes
Post-Paid Systems
No
Pre-Paid Systems
No
Provisioning
Yes
Rating
No
Self Service Portal
Yes
Service Order System
Yes
VoIP
Yes
Call Accounting
By-Extension Reporting
Yes
Call Duration
Yes
Call Monitoring
Yes
Call Volume
Yes
Caller Identification
Yes
Inbound Reporting
Yes
Outbound Reporting
Yes
Unattended Call Management
Yes
Who Answered Log
No
Telecom Expense Management
Billing for Data
Yes
Billing for Voice
Yes
Call Monitoring
Yes
Chargeback Tracking
Yes
Contract Negotiation
Yes
Fixed Line Compatibility
Yes
Internal Cost Allocation
Yes
Mobile Line Compatibility
Yes
Usage Reporting
Yes
Wireless Expense Management
CRM
No
Custom Rate Plans
No
Discount Management
No
Metered Billing
No
Move / Add / Change Options
Yes
Procurement Management
Yes
Split Billing
No
Supports WiFi Hotspots
No
Usage Reporting
Yes
Product Features
Telecom Expense Management
Billing for Data
No
Billing for Voice
No
Call Monitoring
No
Chargeback Tracking
No
Contract Negotiation
No
Fixed Line Compatibility
No
Internal Cost Allocation
No
Mobile Line Compatibility
No
Usage Reporting
No