Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

With Calero's single-platform solution, you can leverage automation with our technology expense management platform to become an extension of your team. Calero, a global technology expense management provider, offers solutions for telecom, mobility, and SaaS.

Description

TEMExpert Business Intelligence enables organizations to monitor past expenditures and usage, gather insights from analytics and reports, and conduct precise evaluations of their telecom environment's health. This platform offers exceptional performance, advanced analytical tools, affordable ownership costs, swift report generation, and excellent self-service options for users. Since its inception, Business Intelligence has been a fundamental strength of Convergence, backed by a team with a cumulative experience of over 30 years in the field. Although conducting historical audits to uncover overcharges proves beneficial and can yield short-term results, it does not address the larger issue of enhancing long-term management of telecom expenses; as overcharges and billing mistakes tend to recur annually, a more sustainable solution is necessary. Ongoing monitoring and improvement strategies must be implemented to effectively manage and optimize telecom expenditures in the long run.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

No images available

Integrations

Asana Yes 
Azure App Service Yes 
Box Yes 
Cisco Webex Calling Yes 
Docusign Yes 
Google Yes 
Microsoft 365 Yes 
Microsoft Teams Yes 
Okta Yes 
RingCentral Automatic Call Recording Yes 
Salesforce Yes 
Slack Yes 
Zendesk Yes 
Zoom Yes 

Integrations

Asana No 
Azure App Service No 
Box No 
Cisco Webex Calling No 
Docusign No 
Google No 
Microsoft 365 No 
Microsoft Teams No 
Okta No 
RingCentral Automatic Call Recording No 
Salesforce No 
Slack No 
Zendesk No 
Zoom No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App No 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Calero

Founded

1982

Country

United States

Website

www.calero.com

Vendor Details

Company Name

Convergence Analytics

Founded

2007

Country

Belgium

Website

www.convergence-analytics.com

Product Features

Billing and Provisioning

Billing & Invoicing Yes 
Carrier Access Billing Yes 
Contract Management Yes 
Customer Accounts No 
Customizable Billing Yes 
Flexible Rate Tables No 
Internet Yes 
Order Management Yes 
Post-Paid Systems No 
Pre-Paid Systems No 
Provisioning Yes 
Rating No 
Self Service Portal Yes 
Service Order System Yes 
VoIP Yes 

Call Accounting

By-Extension Reporting Yes 
Call Duration Yes 
Call Monitoring Yes 
Call Volume Yes 
Caller Identification Yes 
Inbound Reporting Yes 
Outbound Reporting Yes 
Unattended Call Management Yes 
Who Answered Log No 

Telecom Expense Management

Billing for Data Yes 
Billing for Voice Yes 
Call Monitoring Yes 
Chargeback Tracking Yes 
Contract Negotiation Yes 
Fixed Line Compatibility Yes 
Internal Cost Allocation Yes 
Mobile Line Compatibility Yes 
Usage Reporting Yes 

Wireless Expense Management

CRM No 
Custom Rate Plans No 
Discount Management No 
Metered Billing No 
Move / Add / Change Options Yes 
Procurement Management Yes 
Split Billing No 
Supports WiFi Hotspots No 
Usage Reporting Yes 

Product Features

Telecom Expense Management

Billing for Data No 
Billing for Voice No 
Call Monitoring No 
Chargeback Tracking No 
Contract Negotiation No 
Fixed Line Compatibility No 
Internal Cost Allocation No 
Mobile Line Compatibility No 
Usage Reporting No 

Alternatives

WinBill Reviews

WinBill

TeleManagement Technologies

Alternatives

Billmonitor Reviews

Billmonitor

Billmonitor for Business
AuditRes Reviews

AuditRes

AuditRes LLC
eCDR Reviews

eCDR

CDR-Data
GAC Telecom Fleet Reviews

GAC Telecom Fleet

GAC Software
TEAMS Call Billing Reviews

TEAMS Call Billing

Techsoft Technologies India