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Description
Transform the way you oversee and inspire your team with Calabrio WFM's innovative cloud and on-premise offerings. These solutions empower contact centers to effectively plan and manage their operations, enhance employee engagement, and deliver exceptional customer experiences. By integrating optimized staffing strategies with employee involvement opportunities, Calabrio WFM significantly improves visibility, flexibility, and overall performance. Designed to be mobile-friendly and user-centric, this solution unlocks the full potential of your organization and its workforce. Our advanced self-service and dynamic scheduling technologies are tailored to align with the fast-paced nature of your operations, promoting a more adaptable and appealing work environment that addresses employee needs. Furthermore, by integrating robust technology into your workforce management practices using self-service agent tools and automated connectors for contact center platforms, you can streamline forecasting, scheduling, and communication. Engaging employees through timely feedback and gamification initiatives not only encourages their growth and development but also ensures that they enjoy the flexibility they seek in their work. Ultimately, investing in Calabrio WFM equips your organization with the tools necessary for thriving in a competitive landscape.
Description
TimePlan stands out as a premier solution for workforce management, designed with a modular approach that caters specifically to the unique requirements of your business—no more, no less. This innovative software guarantees a streamlined and cost-effective process for everything from scheduling to time tracking, seamlessly integrating with your chosen payroll system. With TimePlan, you gain a comprehensive overview that enhances the organization of shifts, work hours, tasks, and absences, ultimately saving you valuable work time and reducing wage expenses, all while boosting employee satisfaction. Furthermore, by utilizing Autoplan to handle roster creation, you can dedicate more time to focusing on your customers and staff. Autoplan analyzes the data you provide within TimePlan to formulate the most efficient roster possible, ensuring optimal performance and resource allocation.
API Access
Has API
API Access
Has API
Integrations
DataLøn
GetAccept
Penneo
Qmatic Experience Cloud
Qmatic Orchestra
Qwaiting
Sympa
Integrations
DataLøn
GetAccept
Penneo
Qmatic Experience Cloud
Qmatic Orchestra
Qwaiting
Sympa
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Calabrio
Founded
1995
Country
United States
Website
www.calabrio.com/products/workforce-management/
Vendor Details
Company Name
Timeplan Software
Founded
1995
Country
Denmark
Website
www.timeplan-software.com
Product Features
Workforce Management
Budgeting & Forecasting
Contractor Management
Employee Lifecycle Management
Labor Projection
Performance Appraisal
Recruiting Management
Scheduling
Skills Tracking
Time & Attendance
Variable Workforce
Product Features
Workforce Management
Budgeting & Forecasting
Contractor Management
Employee Lifecycle Management
Labor Projection
Performance Appraisal
Recruiting Management
Scheduling
Skills Tracking
Time & Attendance
Variable Workforce